Deliver an Exceptional Customer Experience

We drive the digital transformation of dealerships with the only end-to-end platform. It gives your employees the tools they need to satisfy customers while driving higher revenue and profits.

ONE Platform Expertly Manages
Every Customer Touch Point
ONE Platform seamlessly integrates with your DMS, giving your dealership real-time access to critical data and the most advanced analytics in the industry.
7 Solutions for the best service experience

Each solution manages a step of the service process, all tracked within the Service Dashboard. Dealers now have a single source of truth that provides unmatched visibility into their service operations and confidence that every customers’ promise time will be met.

The result is a mobile, integrated and data-rich solution that’s unmatched within the industry.

ONE Platform Also Delivers Exceptional Results:

Increase in
Customer Pay Sales


Increase in
CSI Scores


Increase per RO
From Appointment
To Final RO

*Results represent multiple product configurations for dealerships across North America.

OEM Partners
OEM Partners
Integration Partners

ONE Platform is integrated with the top Dealer Management Systems (DMS) plus the leading automotive marketing and technology companies.

See them all.

“I looked at a number of solutions and Dealer-FX made the most sense to me. It’s an end-to-end platform, covering every process and employee, including technicians. It’s intuitive and easy to use, has built-in messaging and great reporting.”
– Justin Frady, Service Manager
Bill Korum’s Puyallup Nissan
The Dealer-FX Blog

Three Questions About Digital MPI … and One Special Feature

Exceeding expectations in a profitable and efficient way requires technology. That’s a simple fact. For Dealer-FX, getting to the heart of the matter is what Digital MPI is meant to do. It’s designed to be a fast and convenient way to get approvals on service recommendations. By reducing the time it takes to get a response from the customer and decreasing phone calls back and forth, Digital MPI improves department efficiency and vehicle throughput, saving technicians and advisors time.