Allows Customers to Review and Pay Service Invoices From Any Mobile Device or Desktop
Toronto and Detroit, February 28, 2018 – Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, and payments technology developer, OpenEdge, announced the release of EasyPay. A payment platform that gives dealers advanced invoicing and payment capabilities, EasyPay lets customers receive, inspect and pay their service invoices on their mobile phones, on a desktop and on the service advisor’s tablet. Customers no longer have to wait in line at the dealer’s cashier window to pay their bill.
“EasyPay gives our dealers a critical tool they can use to deliver a true Digital Retail Experience,” said Gary Kalk, President and CEO of Dealer-FX. “Once they use it, customers cannot imagine going back to standing in line for the cashier. It brings paying your service bill into the 21st century.”
How it Works: Digital Payment Experience
With EasyPay, service advisors can text or email invoices to customers, making payment from any device incredibly fast and convenient. The advisor sends the invoice through the Service Dashboard, which also tracks payment status. It gives dealers the ability to offer convenient vehicle pickup options, including express and after hours. EasyPay’s features make it flexible enough for any dealership:
- Mobile payments (from the customer’s home or from the service lane)
- Quick pay and detailed invoicing with line item pricing and partial payment accounting
- Acceptance of all major credit cards and debit cards
- The most cost effective solution available – no additional fees incurred beyond current merchant services
- EdgeShield advanced security utilizing encryption, tokenization and full PCI compliance
“OpenEdge is pleased to integrate our convenient, secure payment technologies into EasyPay,” added OpenEdge President, Robert Cortopassi. “Our partnership with Dealer-FX adds another level of customer convenience to this highly functional service management platform.”
EasyPay is included with Dealer-FX’s ONE Platform at no additional cost.
Dealer-FX is transforming how millions of consumers interact with automotive brands and their retailers. Our customer experience management platform uses advanced data analysis and mobile applications to deliver convenience, transparency and trust to consumers, and increased efficiency, profitability, retention and brand loyalty to OEMs and dealers. The company is backed by the strength and resources of HGGC.
Dealer-FX’s core offering, ONE Platform, is comprised of seven components, which along with the Service Dashboard, manage the entire service experience from initial contact through drive-off and to next visit. It delivers the best dealer service experience. Period.
Dealer-FX is the exclusive or preferred service technology provider for FCA, Nissan, Infiniti, Toyota, Lexus, Audi, VW, Mitsubishi and several other OEMs in the US and Canada, and has more than 2,500 dealership clients. Dealer-FX is based in Toronto, ON, and maintains an office in Rochester Hills, MI. For more information please visit dealer-fx.com, or connect on Facebook, Twitter and LinkedIn.
OpenEdge helps software developers and businesses succeed by delivering secure and personalized payment solutions. As the integrated payments division of Global Payments, OpenEdge is driving innovation – adapting, scaling and simplifying how payments are processed, across platforms and points-of-interaction, in an increasingly complex landscape. OpenEdge serves more than 2,000 technology partners across 60 industry verticals throughout the United States and Canada. Learn more at www.openedgepay.com.