Entries by Dennis Welsh

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DEALER-FX’S ONE PLATFORM APPROVED FOR GENERAL MOTORS PARTS iMR PARTICIPATION

ONE Platform Gives GM Dealers Industry-leading Scheduling and Tablet Service Drive Solution Toronto, September 10, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced today that ONE Platform has been Parts iMR Approved in the Service Lane Tools category. This approval allows GM dealers to […]

DEALER-FX ACCELERATES GROWTH WITH STRATEGIC NEW HIRES

Three Key Leadership Appointments and a Round of New Hires Are Set to Deliver More Innovation for Customers. Toronto, September 4, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced today three appointments: Bill Lucchini, Chief Operating Officer, Alan Fong, Chief Technology Officer, and Lindsay […]

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TOYOTA OF WAUSAU ACHIEVES STRONG ROI WITH TOYOTA SERVICE TECHNOLOGIES FROM DEALER-FX

About the Dealership Toyota of Wausau has earned the Toyota President’s Award for the last eight years, proving they have a passion for providing excellent service. This, coupled with their support of local charities, has made them a fixture in their Wisconsin community.  Results Since launching in Q2 2018, they have achieved high utilization across […]

DEALER-FX ANNOUNCES DEALER MESSENGER: A MOBILE APP DESIGNED SO YOU WILL NEVER MISS A VEHICLE STATUS CHANGE NOTIFICATION

Staying Connected and Engaged with Customers Ensures an Enhanced Digital Service Experience.  Toronto, ON August 27, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and their retailers, is announcing the release of a new mobile Dealer Messenger app, which adds mobile functionality to the existing web-based application […]

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BILL KORUM’S PUYALLUP NISSAN INCREASES CUSTOMER PAY REVENUE WITH NISSAN SWS FROM DEALER-FX

About the Dealership Billy Korum, GM at Bill Korum’s Puyallup Nissan, outside Seattle Washington, runs the dealership the way his father did since he acquired it in 1975. He believed in treating customers like family, and the entire staff still practices this philosophy. Results The challenge issued to Service Manager Justin Frady was to turn […]