Entries by Dennis Welsh

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COVID-19: UPDATE FROM DEALER-FX

The world has changed over the past few weeks and, with each new day, the impact of the COVID-19 (Coronavirus) pandemic continues to grow. These are unprecedented times, and we are all impacted both directly and indirectly by this dynamic situation. As organizations across the automotive industry and beyond are evaluating their response to COVID-19, […]

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FOCUSING ON GUEST EXPERIENCE HAS REVENUE AND RETENTION GOING NORTH FOR TOYOTA SOUTH ATLANTA

About the Dealership Toyota South Atlanta is a family-owned and operated dealership that has won the Consumers Choice Award for seven years in a row! They believe in making great customer service a priority and it’s paying off in the service lane.  Results Since adopting the Toyota Service Technologies Program in early 2018, they have […]

CAR CANDY: 2020 CANADIAN INTERNATIONAL AUTOSHOW

More than 1,000 vehicles, including exotic concepts, rare classics and wild supercars were on display this month at the 2020 Canadian International AutoShow, here are a few that caught our eye. Hyundai Vision T Plug-in Hybrid SUV Concept Jeep Gladiator Mojave BMW Vision M Concept Genesis GV80 Bugatti La Voiture Noire The Real Star of […]

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HIGHLIGHTS FROM NADA2020

It was another successful year at NADA for the Dealer-FX Team! We met a lot of new friends and had time to nourish and strengthen existing relationships. Dealers and our OEM Partners were excited to hear about our latest solutions, Customer Self Check-In and Total Service Marketing and our new partnership with Kia Motors America. […]

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5 WAYS TO WIN AT CUSTOMER SERVICE IN THE DIGITAL AGE

Is your dealership ready to offer the same digital customer experience companies such as Uber, Amazon, and Starbucks provide? Join Greg Dryden, Vice President of Client Optimization at Dealer-FX, for an informative webinar. He will outline the benefits of delivering a digital customer experience and simple ways you can start transforming your service department today. […]

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DISCOVER THE POWER OF ONE PLATFORM AT NADA2020

ONE Team | ONE Goal | ONE Platform GROWTH: ONE Platform brings more service business into your dealership and provides more opportunity for revenue and growth. EFFICIENCY: ONE Platform drives efficiency and increases capacity so you get more out of every resource in your service department. RETENTION: ONE Platform creates a great customer experience which […]

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DEALER-FX NAMED AN APPROVED PARTNER FOR KIA MOTORS AMERICA SERVICE LANE TECHNOLOGY

ONE Platform Will Accelerate the Digital Transformation of Kia Dealers across America. Dealer-FX, the leader in digital transformation and customer experience management for automotive retailers and OEMs, today announced that they have been named an approved partner for Kia Motors America’s Service Lane Technology program.  By adopting Dealer-FX’s ONE Platform, Kia dealerships across the United […]