Entries by Dennis Welsh

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DISCOVER THE POWER OF ONE PLATFORM AT NADA2020

ONE Team | ONE Goal | ONE Platform GROWTH: ONE Platform brings more service business into your dealership and provides more opportunity for revenue and growth. EFFICIENCY: ONE Platform drives efficiency and increases capacity so you get more out of every resource in your service department. RETENTION: ONE Platform creates a great customer experience which […]

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DEALER-FX NAMED AN APPROVED PARTNER FOR KIA MOTORS AMERICA SERVICE LANE TECHNOLOGY

ONE Platform Will Accelerate the Digital Transformation of Kia Dealers across America. Dealer-FX, the leader in digital transformation and customer experience management for automotive retailers and OEMs, today announced that they have been named an approved partner for Kia Motors America’s Service Lane Technology program.  By adopting Dealer-FX’s ONE Platform, Kia dealerships across the United […]

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VAN HORN DODGE CONTINUES TO BUILD ON THEIR SUCCESS WITH wiADVISOR 3.0

About the Dealership Since 1966, Van Horn Dodge has remained Wisconsin’s premier family-owned and operated Dealership. Today, they have 15 locations throughout Wisconsin and Iowa. Their mission is simple: “Empower People. Amaze Customers.” They believe that car shopping and service experience should be easy, straightforward and hassle-free.  Results Van Horn Dodge was an early adopter […]

INCREASING REPAIR APPROVALS IS NOW SIMPLY A CLICK AWAY

Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]

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HIGH UTILIZATION PAYS HIGH DIVIDENDS FOR SOUTH DADE TOYOTA

About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]

DISCOVER THE POWER OF ONE AT NADA 2020

ONE Platform from Dealer-FX will drive the digital transformation of your service department and give your employees the tools they need to satisfy customers and increase profits. The Dealer-FX Team will be at the NADA 2020 Expo in Las Vegas, February 15-17, 2020, in booth #545C to demonstrate the POWER of ONE Platform to OEMs […]

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POST INSPECTION RECOMMENDATIONS RESULT IN A 36% INCREASE IN ADDITIONAL SERVICE REQUEST DOLLARS SOLD

About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their DMS.  Results Since launching on the program, Bellingham Nissan has seen an increase across all KPIs, including 41% […]

AUTOMOTIVE TECH ROUND-UP: CES IS FUTURE-FOCUSED

The 2020 Consumer Electronics Show (CES) in Las Vegas is quickly approaching. It has always been the nerve center of digital innovation, but the show is quickly becoming one of the largest automotive shows in the world. Audi, Toyota, Hyundai, Nissan are just some of the automakers that are exhibiting at CES this year. Here […]