It was another successful year at NADA for the Dealer-FX Team! We met a lot of new friends and had time to nourish and strengthen existing relationships.

Dealers and our OEM Partners were excited to hear about our latest solutions, Customer Self Check-In and Total Service Marketing and our new partnership with Kia Motors America. In addition, our Power of ONE message really resonated with dealers who want to work with one partner for a complete service lane technology solution.

CBT News Interview with Dealer-FX CEO, Bill Lucchini

At NADA2020, CBT News host Jim Fitzpatrick interviewed Bill Lucchini, CEO of Dealer-FX. Watch the interview to learn more about how we aim to provide the absolute best consumer experience for dealership customers.

Dealer-FX Provides an Outstanding Customer Experience with These Digital Solutions – Bill Lucchini, Dealer-FX

Here’s a look at our NADA2020 Experience


Experience the Power of ONE Platform

THE POWER OF ONE

If you missed us at NADA2020 and would like to experience the Power of ONE Platform, get in touch today to book a live demo.

FREE WEBINAR

Is your dealership ready to offer the same digital customer experience companies such as Uber, Amazon, and Starbucks provide?

Join Greg Dryden, Vice President of Client Optimization at Dealer-FX, for an informative webinar. He will outline the benefits of delivering a digital customer experience and simple ways you can start transforming your service department today.


Save Your Seat!

Tuesday, March 3, 2020 – 2:00 PM EST

Wednesday, March 4, 2020 – 11:00 AM EST


Key Learning Outcomes:

  • Identify opportunities that your dealership has to begin its digital transformation.
  • Transforming to digital can enhance customer experience, increase throughput, capacity, and parts and service revenue.
  • See how texting can “wow” your customers and dramatically improve service department efficiency.

In today’s market, you need an edge to survive and stand out. Digitizing every customer touchpoint can provide that — boosting your productivity, growth, profitability, and customer experience.

There are two sessions available. Register Today:


ONE Team | ONE Goal | ONE Platform

GROWTH: ONE Platform brings more service business into your dealership and provides more opportunity for revenue and growth.

EFFICIENCY: ONE Platform drives efficiency and increases capacity so you get more out of every resource in your service department.

RETENTION: ONE Platform creates a great customer experience which translates into improved CSI scores and repeat business.


ONE Vendor. ONE Complete Solution.

Every aspect and touchpoint in a customer’s service lifecycle is captured in one end-to-end solution. Each application was designed and developed in collaboration with our customers, partners and team members to work seamlessly together. With only one provider to deal with, we make things easier for you. That’s the Power of ONE.


CBT News Interview: The POWER of ONE Platform to Drive Growth and Revenue for Dealers

NEW at NADA2020

Be sure to stop by the Dealer-FX Booth (545C) at NADA2020 to see what’s new: 

  • Customer Self Check-In: Give your customers the option to make their service visit even more convenient with Customer Self Check-In. Available through both a mobile device or in-store, Self Check-In helps drive efficiency in the service lane during peak times and enhances the after-hours drop off experience.
  • Total Service Marketing: Take Customer Connect to the next level when you add Total Service Marketing. A digital marketing specialist will design a strategy and campaigns that are proven to improve open rates, increase online service scheduling utilization and grow revenue generated from marketing efforts. Leverage Dealer-FX data to deliver professional, timely and relevant marketing messages.

The Dealer-FX Team will be at the NADA2020 Expo in Las Vegas, February 15-17, 2020, in booth #545C to demonstrate the POWER of ONE Platform to OEMs and dealers.