Dealer-FX | NADA 2020

ONE Platform from Dealer-FX will drive the digital transformation of your service department and give your employees the tools they need to satisfy customers and increase profits.

The Dealer-FX Team will be at the NADA 2020 Expo in Las Vegas, February 15-17, 2020, in booth #545C to demonstrate the POWER of ONE Platform to OEMs and dealers.

THE POWER OF ONE

DEALER-FX | Booth 545C

February 15-17, 2020 | Las Vegas, NV

2020 Kia Soul GT Line Turbo

The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA. 

Event Details

Kia National Dealer Meeting 
Wynn Hotel & Resort, Las Vegas, NV 
Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST 
Dealer-FX | Booth 12 | Kia Car Salon 
Presentation Times: 1:10 PM PST | 2:50 PM PST

“Kia Motors shares our vision for delivering an exceptional dealer service experience and we are delighted to participate in the Kia National Dealer Meeting,” said Dealer-FX President & CEO, Gary Kalk. “With more than 2,500 successful dealer clients, we know ONE Platform will substantially improve Kia dealers’ parts sales, menu and inspection usage, CSI and customer retention while giving its customers the best experience available.”

Service Lane Technology powered by Dealer-FX

ONE Platform from Dealer-FX manages the entire customer lifecycle and consists of the following components: Online SchedulerAppointment ManagerService DashboardAdvisor Check-InTechnician InspectionEasyPayVIN-Specific Maintenance Menu with pricing, and Customer Connect plus the Digital MPI and Dealer Messenger mobile applications. It also includes:

  • Transformation of your customer experience with our 100% mobile platform, driving improvements in CSI and customer retention
  • Seamless integration with Kia systems and data, plus certified integration with 23 DMS providers
  • Our 7-step consulting process that consistently generates strong results, proven in 2,500 dealers

Learn More About ONE Platform

If you would like to pre-book your demo, get in touch with us today. 

Book a Demo

Watch this informative best practice webinar about enhancing the customer experience in the 21st Century. Led by Greg Dryden, Vice President of Client Optimization at Dealer-FX, the webinar outlines game-changing strategies that improve customer satisfaction while increasing throughput, capacity and parts and service revenue.

Watch Now

SERVICE DRIVE EFFECTIVENESS FOR THE 21ST CENTURY with
Greg Dryden, Vice President of Client Optimization at Dealer-FX

Key learning outcomes include:

  • Identify process gaps in your service department and calculate the impact on your business (appointment scheduling, write-up, inspection and parts management)
  • Address any gaps in strategies that allow you to enhance customer experience, while increasing throughput, capacity and parts and service revenue
  • Improve service department efficiency by solving parts specifying issues
  • Structure pay plans that drive behaviors required to improve key performance metrics
  • Implement a plan to improve the experience at each customer touchpoint, driving CSI scores, retention and brand loyalty/repurchase

What’s Next?

At Dealer-FX, we drive the digital transformation of dealerships with the only end-to-end platform that gives your employees the tools they need to satisfy customers while driving higher revenue and profits.