https://www.dealer-fx.com/wp-content/uploads/2019/12/DFX_NADA2020.jpg423850Dennis Welshhttps://stagewww.dealer-fx.com/wp-content/uploads/2017/03/logo4.pngDennis Welsh2019-12-24 11:27:302020-01-17 16:42:50DISCOVER THE POWER OF ONE AT NADA 2020
The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA.
Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX | Booth 12 | Kia Car Salon Presentation Times: 1:10 PM PST | 2:50 PM PST
“Kia Motors shares our vision for delivering an exceptional dealer service experience and we are delighted to participate in the Kia National Dealer Meeting,” said Dealer-FX President & CEO, Gary Kalk. “With more than 2,500 successful dealer clients, we know ONE Platform will substantially improve Kia dealers’ parts sales, menu and inspection usage, CSI and customer retention while giving its customers the best experience available.”
https://www.dealer-fx.com/wp-content/uploads/2019/11/2020-kia-soul-gt-line.jpg10801920Dennis Welshhttps://stagewww.dealer-fx.com/wp-content/uploads/2017/03/logo4.pngDennis Welsh2019-11-07 18:00:122020-01-17 16:42:27EXPERIENCE ONE PLATFORM FROM DEALER-FX LIVE AT THE KIA NATIONAL DEALER MEETING IN LAS VEGAS, NV
Watch this informative best practice webinar about enhancing the customer experience in the 21st Century. Led by Greg Dryden, Vice President of Client Optimization at Dealer-FX, the webinar outlines game-changing strategies that improve customer satisfaction while increasing throughput, capacity and parts and service revenue.
Key learning outcomes include:
Identify process gaps in your service department and calculate the impact on your business (appointment scheduling, write-up, inspection and parts management)
Address any gaps in strategies that allow you to enhance customer experience, while increasing throughput, capacity and parts and service revenue
Improve service department efficiency by solving parts specifying issues
Structure pay plans that drive behaviors required to improve key performance metrics
Implement a plan to improve the experience at each customer touchpoint, driving CSI scores, retention and brand loyalty/repurchase
At Dealer-FX, we drive the digital transformation of dealerships with the only end-to-end platform that gives your employees the tools they need to satisfy customers while driving higher revenue and profits.
https://www.dealer-fx.com/wp-content/uploads/2016/03/2-Handshake-Dealer-FX.jpg14142121Brian Cheehttps://stagewww.dealer-fx.com/wp-content/uploads/2017/03/logo4.pngBrian Chee2019-08-08 18:12:082020-01-17 16:43:25CANADIAN AUTO DEALER WEBINAR SERIES: SERVICE DRIVE EFFECTIVENESS FOR THE 21ST CENTURY