Insights2021-03-01T19:20:34-05:00

Insights

1103, 2024

What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis?

March 11th, 2024|

What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis? Enough ink has been spilled on reporting, measuring and fretting over the current automotive technician shortage to fill a dump truck. While the solutions posed to ...

Is AI customer service the right strategy for dealerships?

By |November 3rd, 2023|

Is AI customer service right for dealerships?Machine efficiency can be no match for the human touch. Artificial Intelligence. Unless you are currently residing under a rock, you’ve heard of it. One of the industries boasting the fastest adoption rates is customer ...

Service lane software: Only as good as the people behind it.

By |June 30th, 2023|

Service lane software: It's only as good as the people behind it. Why support and training is a critical purchase criteria. After months of leafing through promotional materials and digesting endless demos, you’ve finally selected an exciting new service lane software ...

Personalized marketing: How to overcome challenges to win revenue & retention

By |May 30th, 2023|

Personalized marketing: How to overcome challenges to win revenue & retention. Personalized marketing is the buzzword of the day. For good reason. Ecommerce powerhouses like Amazon and Netflix exposed its virtues to a massive, pandemic-fueled online audience. It’s no longer a ...

Discover why thousands of dealers have chosen Dealer-FX:

0pt
Higher CSI Score**
$0
Additional FRM Booked with Online Scheduler**
$0
Increase in CP $ per RO*
0x
Inspection Recommendations Approved*

*Results represent multiple product configurations across thousands of North American dealers.
**J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.

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