When COVID-19 hit in March, Dealer-FX we had to transform our installation and training models from in-dealership to virtual overnight to ensure the safety of our dealers and our team. Since that time, we have delivered over 12,000 hours of virtual training and consultations with our dealers. Remote training is proving to be just as […]

About the Dealership St. Marys Chevrolet is a small town dealership with a big focus on supporting their community. Since launching on ONE Platform from Dealer-FX, they have seen a significant increase in hours per RO, dollars per RO, and maintenance penetration.  From the Dealership “Before Dealer-FX, we were on a competitive solution that was […]

About the Dealership Calgary-based South Trail Chrysler Dodge Jeep & Ram Superstore treats the needs of each individual customer with paramount concern. This commitment to excellence earned them the “Consumer Choice Award” in 2019 for Southern Alberta. They opened their doors on February 1st, 2016 and implemented the wiADVISOR Program in 2018. Results wiADVISOR has […]

What is the ROI on your service marketing efforts? Now is the time to capitalize on all revenue opportunities. If you aren’t following up with every customer that declines services, misses appointments, is overdue for service, or is not returning for service, you are losing out. FREE WEBINAR: Tuesday, June 23, 2020 at 2:00 PM EST […]

Getting customers to make an appointment is the first and most important step toward service success. It starts with a simple and consistent approach to appointment setting. It’s the first customer interaction – making it vitally important, whether the appointment is booked online or over the phone. According to a J.D. Power Customer Service Index […]