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DIGITAL DEALER 27 PREVIEW: FIVE WAYS TO WIN AT CUSTOMER SERVICE IN THE DIGITAL AGEJuly 15, 2019 - 8:22 am
TACOMA DODGE DELIVERS AN END-TO-END SERVICE EXPERIENCE WITH 3.0 AND REAPS THE REWARDSJuly 3, 2019 - 12:32 am
Automotive News: Dealer-FX and Hunter Help Dealerships Connect with Service CustomersJune 26, 2019 - 11:58 pm
Car Candy: 2019 New York Auto Show
INSIGHTSOne of the benefits of being in the auto business is, well, being in the auto business. Let’s face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
Ten Ways to Find the Holy Grail of the Service Department
INSIGHTSQuick: What’s simple to do, difficult to master, but critical to your service business? The “Holy Grail” of your service department is the art of appointment setting, because getting people to make an appointment is the first and most important step toward service success.
Three Questions to Ask About Technician Inspection…and One Special Feature
INSIGHTSWhat happens when you give technicians multiple layers of valuable information — right at their fingertips — and right when they need it during an inspection?
Car Candy: 2019 Geneva Auto Show
INSIGHTSOne of the benefits of being in the auto business is, well, being in the auto business. Let’s face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
Automotive Tech and Trends Round-Up: Slow Down Sales and Subscription Opportunities
INSIGHTSIf recent automotive news tells us anything, it’s that sales are slow – and change is fast. Automakers and dealerships are navigating declining demand while at the same time managing shifts in consumer expectations.