A recent survey finds that price doesn’t keep customers from returning to dealerships for service after the warranty expires. Turns out that it’s not a race to the bottom after all. At least that’s according to a recent survey conducted by DealerRater.com, for Automotive News. The survey found that the cost of post-warranty service doesn’t keep customers […]

Porsche brings AR to Techs - Dealer-FX

Porsche Introduces Its ‘Live Look’ Technician Platform Porsche just introduced the long-awaited Google Glass concept to automotive technicians, bringing a media darling technology to dealership service shops. Can this transform the technician experience or is it just more cool technology looking for an application? Named Tech Live Look,  it features projection technology and high-quality, lightweight […]

ONE Platform gives GM dealers industry-leading scheduling and tablet service drive solution Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as a participating vendor in GM’s PASE program. By adopting Dealer-FX’s ONE Platform, including tablet check-in and mobile service scheduling, GM dealerships can […]

ONE Platform Lets Dealers Deliver an Exceptional Service Experience and Improve Customer Retention Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as the exclusive provider of Digital Aftersales applications for Mitsubishi Motors North America, Inc., (MMNA). By adopting Dealer-FX’s ONE Platform, customized and […]

Provides Real-Time Status Of Every Vehicle At Every Stage of Service Toronto and Detroit, March 14, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of the Service Dashboard, the industry’s only real-time department management, status and communication tool. Today’s customers want to know exactly where […]