Toyota of Wausau

About the Dealership Toyota of Wausau has earned the Toyota President’s Award for the last eight years, proving they have a passion for providing excellent service. This, coupled with their support of local charities, has made them a fixture in their Wisconsin community.  Results Since launching in Q2 2018, they have achieved high utilization across […]

Staying Connected and Engaged with Customers Ensures an Enhanced Digital Service Experience.  Toronto, ON August 27, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and their retailers, is announcing the release of a new mobile Dealer Messenger app, which adds mobile functionality to the existing web-based application […]

Join Dealer-FX on August 15th for an informative best practice webinar about enhancing the customer experience in the 21st Century.

As we turn the corner on summer, the 2019 sales year looks more volatile than ever, with nary a pattern or predictable trend to count on. The automotive market has simply become more complex and demanding, with many different ways to create revenue and reduce cost by leveraging digital tech opportunities – and streamlining processes.

About the Dealership Billy Korum, GM at Bill Korum’s Puyallup Nissan, outside Seattle Washington, runs the dealership the way his father did since he acquired it in 1975. He believed in treating customers like family, and the entire staff still practices this philosophy. Results The challenge issued to Service Manager Justin Frady was to turn […]