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About the Dealership

Carr Nissan is a family-owned and operated business since 1941. They have been utilizing the Nissan Service Workflow Suite from Dealer-FX since 2017.

Success Story

“For any dealer who is struggling with customer service and is not using a platform such as this, I would definitely recommend Dealer-FX. ”

TJ Schwartz
Service Manager
Carr Nissan, Beaverton, OR


“It is a great tool to track the vehicle through the entire repair process, follow-up with customers as their vehicle is being repaired, notify customers when they are coming up on the next service or even to remind customers the repairs or maintenance which they decided not to do is still needed.

Nissan Service Workflow Suite from Dealer-FX eliminates so many problems by keeping customers armed with the knowledge of what is going on with their vehicle. It gives a more personal touch from us to let the customer know we care about providing truly exceptional customer service, which keeps them coming back.”

-TJ Schwartz
Service Manager Carr Nissan, Beaverton, OR

Book a Demo Today


Get in touch with us today and learn how
the Nissan Service Workflow Suite program from Dealer-FX can benefit your dealership:
1-844-647-7888 | sales@dealer-fx.com | Book a Demo


What’s Next?

We drive the digital transformation of dealerships with the only end-to-end platform that gives your employees the tools they need to satisfy customers while driving higher revenue and profits.

About the Dealership

Based in Helena, MT, Robert Allen Nissan is a dealership that extremely customer-focused. With that approach in mind, they implemented a service lane solution that could exceed customer expectations.

Results

Robert Allen Nissan has streamlined their processes and enhanced the experience for their customers since implementing the Nissan Service Workflow Suite from Dealer-FX in 2017. It has enabled them to achieve excellent results.

“Nissan Service Workflow Suite from Dealer-FX changed our entire scheduling process. Now, we are better at spacing out the day so we have a more consistent business and we don’t overbook ourselves as much as we used to. It has also changed our ability to easily present and ask for maintenance sales due to the maintenance menu. Plus, our Service Advisors are more engaged with our customers on the drive. The two main benefits to the Nissan SWS Program from Dealer-FX are:

  • Having the maintenance menu easily available for all makes and models is a huge benefit, it enhances the customer experience and has increased our Customer Pay sales. 
  • The technicians are able to stay in their bays. They spend less time walking around so they are more efficient.

I would absolutely recommend Dealer-FX to another Nissan dealer.”

Horald Mitten, Service Manager 
Robert Allen Nissan, Helena, MT

Book a Demo Today


Get in touch with us today and learn how
the Nissan Service Workflow Suite program from Dealer-FX can benefit your dealership:
1-844-647-7888 | sales@dealer-fx.com | Book a Demo


What’s Next?

We drive the digital transformation of dealerships with the only end-to-end platform that gives your employees the tools they need to satisfy customers while driving higher revenue and profits.