Retaining a customer represents the successful delivery of a great experience. Yet people’s lives are so busy they typically need a nudge or reminder to return, and we make every step of the experience as simple as possible. Servicing a vehicle can be inconvenient, it’s critical to make every step of the experience as simple as possible.
Total Service Marketing
Today, it’s vital to send the right message to the right customer at the right time — using the communication channel they prefer. Few dealerships have the specialized knowledge and tools needed to do this, which is why we offer Total Service Marketing.
WE DO EVERYTHING FOR YOU OUR RESULTS MAKE IT CLEAR: WE ARE MASTERS OF RETENTION
Total Service Marketing is run by a team of experts who design a strategy comprised of campaigns that leverage professional design and content, sophisticated targeting, custom KPIs and event triggers.
More about Retain:
We handle everything, within your budget
Provide detailed performance reporting and discuss results during regular meetings
We ensure the success of every Retain dealership client with our Total Process Consulting & Support package, run by the best team in the industry. Learn why 99% of our customers are Very Satisfied with their experience here.
“Using Dealer-FX and MICAR has proven time and time again to be successful. The team has great communication skills, backed by an awesome creative department. This fall’s marketing promotion resulted in 70 CP OP codes, generating $15,576 in parts and labor sales.”