Service Intelligence Platform™
Scheduling, shop management, marketing, payments and insights. Choose from Core or Premium for the full platform.
2 options available
Software
Service Intelligence Platform
Fixed Ops Essentials
Scheduling
Customers book on your website, your OEM's site or app, or with your team — and every appointment is written to your DMS as it's made.
Shop Management
One view of every repair order. Inspect, record, price and get approval, all in one place.
PaymentsAdd-on
Customers pay from their phone or at the desk, the payment is logged to the repair order, and financing is there when the estimate is bigger than planned.
Services
Blueprint BDC
ServiceMastery
For dealership service BDC departments.
SalesMastery
For dealership sales BDC departments.
Phone Skills
For dealerships losing appointments on inbound calls.
Boot Camp
For service teams that need results from one intensive day.
Recruiting Services
For dealerships hiring BDC agents they have no way to assess.
CallRaterAdd-on
For BDC managers who coach from scored calls.
Service Marketing
Service CRMAdd-on
Due-for-service, declined-service, missed-appointment and thank-you campaigns by email, text and BDC call list — targeted by vehicle and service history, and reported back to the repair order.
2 options available
Total Service MarketingAdd-on
Fully managed by a dedicated marketing consultant.