Service BDC Training for Dealerships

Custom pricing

For anyone answering service calls who needs skills improved this week.

Book a demo

Custom pricing

For existing teams that need call quality lifted without a full program.

Book a demo

Custom pricing

For dealerships building, centralizing or scaling a service BDC.

Book a demo

Service Mastery features

Feature comparison across the tiers of Service Mastery.
Feature	Service Boot Camp For anyone answering service calls who needs skills improved this week.	Phone Skills Training For existing teams that need call quality lifted without a full program.	Mastery Certification For dealerships building, centralizing or scaling a service BDC.
Appointment Scheduling
Appointment-Setting Training	Not included	Included	Included
BDC Performance
BDC Evaluation ^{Note 1}	Included	Included	Included
Service Boot Camp ^{Note 2}	Included	Not included	Not included
BDC Certification	Not included	Not included	Included
BDC Performance Tracker	Not included	Not included	Included
CallRater	Not included	Included	Included
KnowledgeDrive	Not included	Not included	Included
On-Site BDC Coaching ^{Note 3}	Not included	Not included	Included
Phone Skills Training	Not included	Included	Included

Included with the tier. Add-ons are available separately. A numbered feature carries the condition of the same number below.

Run the service BDC as a profit center.