Dealer-FX’s, Service Intelligence Platform is the only platform purpose-built to unify automotive fixed operations into a connected, intelligent system. Unlike point solutions that optimize isolated parts of the dealership, Dealer-FX integrates service execution, parts and inventory, labor productivity, workflow, customer experience, OEM compliance, and operational performance into a single comprehensive ecosystem.
Our purpose:
Dealer-FX exists to close the gap between fragmented workflows and high-performing operations.
Structure where there is fragmentation
We unify the moving parts of fixed operations into a single intelligent ecosystem.
People where there is pressure
Every decision starts with the people doing the work and the clarity they need.
Visibility where there is guesswork
Every repair order, every status, every handoff, in one view.
Confidence where there is doubt
Know where you stand before the month closes — not after.
Our history
Over a century in automotive.
Snap-on has served the automotive repair industry since 1920. See the history
Each wave of vehicle complexity pulled Snap-on further into technology: test equipment in the 1950s, diagnostics and repair information in the 1990s, and automotive software in the 2000s.
Since 2007, Dealer-FX has been helping dealerships run smarter service operations.
As part of the Snap-on family since 2021, Dealer-FX combines over a century of deep automotive expertise with a culture of innovation.
Our Service Intelligence Platform™ powers fixed operations for thousands of shops across North America, helping them build lasting trust with vehicle owners, backed by deep integrations with the world’s leading automotive manufacturers.
Dealer-FX is proud to be part of TOTAL SHOP SOLUTIONS, the family of Snap-on® brands built on best-in-class automotive repair products. Together, these brands outfit any shop floor to ceiling — wheel service, diagnostics and repair information, lifts, brake lathes, and collision repair.