Reception

Walkaround and write-up at the vehicle, not at a desk.

What happens when the vehicle arrives: the walkaround, the write-up and the handover, done at the vehicle on a tablet so nothing is retyped.

How to get it

What it covers

  • Self-service Check-in
    Customers check in from their phone before they arrive.
  • Loaners, shuttles and pickup assigned with the appointment.
  • Reception, walkaround and write-up at the vehicle.
  • Arrivals greeted and written up in the lane, against the booked appointment.
  • Vehicle condition recorded at the walkaround, before the write-up.
  • Tablet check-in
    Write-up completed on a tablet at the vehicle, with the customer present.

What it connects to