Introducing dramatic NEW enhancements to ONE Platform service lane software!
The best service lane software solution in the industry continues to get better! New advancements to ONE Platform now transform your daily operations
by streamlining workflows, easing decision-making and empowering staff expertise. All designed to grow & adapt with your dealership.
Dealer-FX Advantage:
Your integrated 360° service lane software solution.
Dealer-FX Advantage:
Your integrated 360° service lane software solution.

ONE Platform Software
The one true end-to-end service lane software, covering the entire customer journey, from scheduling to checkout to CRM.

Support & Training
With our Fixed Operations Consultants in the field, a dedicated expert is always just a simple call, email or text away.

Customer Retention
Complementary programs proven to improve customer experience and long-term retention: Blueprint BDC Consulting and Total Service Marketing.

Mitchell 1 ProDemand
Empower technicians with
Mitchell 1 ProDemand, the premier repair information, diagnostic and estimating online resource.

Electronic Parts Catalog
Electronic Parts Catalog offers unmatched parts information to manage inventory, order fluidly & quicken cycle times.

Snap-on Ownership
The most profound and lasting legacy of innovation in automotive fuels consistent new development of features and functionality.


The one true end-to-end process efficiency software solution.
The one true end‑to‑end process efficiency software solution.
ONE Platform is premium, fully integrated, end-to-end service lane software that links all your data and all your people to digitally guide every customer’s entire service experience – from initial scheduling to final checkout.
Furthermore, enhanced digital tools consistently innovate to elevate your department’s connectivity and collaboration to create happy customers. The result? Higher quality outcomes that drive long-term retention and revenues.
Strategic value-adds, like exclusive Snap-on Electronic Parts Catalog 5 and Mitchell 1 ProDemand, make ONE Platform even more feature-rich. Moreover, it’s backed by our Fixed Operations Consultants in the field, we’re always accessible to ensure consistent ROI.

Proven customer retention programs
that drive repeat sales and service business.


Generate perfectly timed, highly personalized communication campaigns. All proactively managed by a team of digital marketing experts and custom design studio.


BDC Consulting & Training
Build. Maximize. Maintain. From Recruitment to Sales to Service, we optimize personnel, processes and technology to close more appointments.

Two industry leaders.
One commitment to innovation
Dealer-FX is a valued member of the Snap-on family of brands. whose culture of innovation dates back over 100 years.
Unlike our competitors, alignment with Snap-on accelerates our ability to continually launch new service lane software advancements. It’s visible in our expanding ONE Platform value proposition. It’s reflected in the trust of OEMs and thousands of dealerships. It’s supported by unrivalled expertise and financial strength.
Only Dealer-FX offers exclusive integration with Electronic Parts Catalog (EPC5) and Mitchell 1 ProDemand, essential tools preferred by over 50,000 dealers worldwide.
See how ONE Platform helps service teams handle more demand with less friction.
Book a demo to see how better visibility, faster approvals, and connected workflows can help keep work moving across the service department.
What’s New in Service Lane Software
Training Unlocks Dealership BDC Revenue Gains
Cost-Effective Training Unlocks Dealership BDC Revenue ...
Providing digital and mobile payment options is no longer optional
Providing digital & mobile payment options ...
What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis?
What’s hurting dealerships more? Lack of ...










