Deliver an Exceptional Customer Experience

We drive the digital transformation of dealerships with the only end-to-end platform that gives your employees the tools they need to satisfy customers while driving higher revenue and profits.

ONE Platform Expertly Manages
Every Customer Touch Point
ONE Platform seamlessly integrates with your DMS, giving your dealership real-time access to critical data and the most advanced analytics in the industry.
7 Solutions for the best service experience

Each solution manages a step of the service process, all tracked within the Service Dashboard. Dealers now have a single source of truth that provides unmatched visibility into their service operations and confidence that every customers’ promise time will be met.

The result is a mobile, integrated and data-rich solution that’s unmatched within the industry.

ONE Platform Also Delivers Exceptional Results:

Increase in
Customer Pay Sales


Increase in
CSI Scores


Increase per RO
From Appointment
To Final RO

*Results represent multiple product configurations for dealerships across North America.

OEM Partners
OEM Partners
Integration Partners
ONE Platform Supports 30+ integrations.

See them all.

“I looked at a number of solutions and Dealer-FX made the most sense to me. It’s an end-to-end platform, covering every process and employee, including technicians. It’s intuitive and easy to use, has built-in messaging and great reporting.”
– Justin Frady, Service Manager
Bill Korum’s Puyallup Nissan
The Dealer-FX Blog
Creating a Best-Ever Service Experience for Today. and Tomorrow

Ten Ways to Find the Holy Grail of the Service Department

Quick: What’s simple to do, difficult to master, but critical to your service business? The "Holy Grail" of your service department is the art of appointment setting, because getting people to make an appointment is the first and most important step toward service success.