Upgrade Your Customer Experience
ONE Platform expertly manages every customer touch point while giving you control of the whole service process (and drives more $$ to your bottom line).
THE BEST
CUSTOMER
EXPERIENCE
SEAMLESS &
EFFICIENT

DEALER OPERATIONS
CUSTOMER
RETENTION
& PROFITS
ONE Platform Generates Impressive Results:
$97

Increase in
Dollars Per VIN

3X

Increase in
Customer Retention

24%

Increase in
Parts & Service
Revenue

21%

Increase in
Number of ROs

93%

Increase in
Factory Required
Maintenance Penetration

*Results represent multiple product configurations for dealerships across North America.

ONE Platform Features 7 Solutions:
ONE Platform’s 7 solutions and the Service Dashboard seamlessly integrate with your DMS, giving your dealership real-time access to critical data and the most advanced analytics in the industry.
THE BEST EXPERIENCE. PERIOD. 
  • We built every platform component to work together as a set of seamlessly integrated mobile solutions, giving you real-time views of every vehicle and process.
  • You can easily manage capacity, cycle time, productivity and the entire customer experience from your mobile device.
  • ONE Platform delivers the best customer experience in the business, from initial connection through check-out and next service.
What’s New
 
Dealer-FX Named to Deloitte North America Technology Fast 500
DEALER-FX AWARDED DELOITTE FAST 500
Intelligent Delivery Platform delivers the Best Experience. Period.
Get your VIN Scanner Here
QUICK CHECK-IN
Get the Dealer-FX approved VIN scanner for service lane speed for greater accuracy. Your advisors will love it.
Dealer-FX Employees
JOIN OUR TEAM
Dealer-FX is always looking for bright, dynamic and motivated people to join our rapidly growing team. If you think you have what it takes, we’d love to hear from you.
“I was more than impressed.The best onsite experience I have had in my 25+ years in this business!”
– Joe Whalen, Service Manager
Ed Martin Nissan of Fishers
Our OEM Partners Include
FCANissanInfinitiAudiVolkswagen
ToyotaLexusMazdaMitsubishi