Introducing dramatic NEW enhancements to ONE Platform service lane software!
The best service lane software solution in the industry continues to get better! New advancements to ONE Platform now transform your daily operations
by streamlining workflows, easing decision-making and empowering staff expertise. All designed to grow & adapt with your dealership.
- An intuitive graphic interface with start-to-finish tracking
Centralized command center hosting all critical functions
Reduced repetitive clicks, manual steps & duplicate data-entry
Superior DMS integration with bi-directional data flow
- Digital MPI with customizable templates & expanded media
Responsive design across desktop, tablet, or mobile
Dealer-FX Advantage:
Your integrated 360° service lane software solution.
ONE Platform Software
The one true end-to-end service lane software, covering the entire customer journey, from scheduling to check-out to CRM.
Support & Training
With 70+ Fixed Operations Consultants in the field, a dedicated expert is always just a simple call, email or text away.
Customer Retention
Complementary programs proven to improve customer experience and long-term retention: Blueprint BDC Consulting and Total Service Marketing.
Mitchell 1 ProDemand
Empower technicians with
Mitchell 1 ProDemand, the premier repair information, diagnostic and estimating online resource.
Electronic Parts Catalog
Electronic Parts Catalog offers unmatched parts information to manage inventory, order fluidly & quicken cycle times.
Snap-on Ownership
The most profound and lasting legacy of innovation in automotive fuels consistent new development of features and functionality.
The one true end-to-end process
efficiency software solution.
ONE Platform is premium, fully integrated, end-to-end service lane software that links all your data and all your people to digitally guide every customer’s entire service experience – from initial scheduling to final check-out.
Furthermore, enhanced digital tools consistently innovate to elevate your department’s connectivity and collaboration to create happy customers. The result? Higher quality outcomes that drive long-term retention and revenues.
Strategic value-adds, like exclusive Snap-on Electronic Parts Catalog 5 and Mitchell 1 ProDemand, make ONE Platform even more feature-rich. Moreover, it’s backed by over 70 Fixed Operations Consultants in the field, we’re always accessible to ensure consistent ROI.
Proven customer retention programs
that drive repeat sales and service business.
Generate perfectly timed, highly personalized communication campaigns. All proactively managed by a team of digital marketing experts and custom design studio.
BDC Consulting & Training
Build. Maximize. Maintain. From Recruitment to Sales to Service, we optimize personnel, processes and technology to close more appointments.
Two industry leaders.
One commitment to innovation
Dealer-FX is a valued member of the Snap-on family of brands. whose culture of innovation dates back over 100 years.
Unlike our competitors, alignment with Snap-on accelerates our ability to continually launch new service lane software advancements. It’s visible in our expanding ONE Platform value-proposition. It’s reflected in the trust of OEMs and thousands of dealerships. It’s supported by unrivalled expertise and financial strength.
Accordingly, only Dealer-FX offers exclusive integration with Electronic Parts Catalog (EPC5) and Mitchell 1 ProDemand, essential tools preferred by over 50,000 dealers worldwide.
I am the Service Manager at Lawley CDJR in Sierra Vista, AZ. A few months back I started the process of getting WiAdvisor going for my service team and I have been pleasantly surprised with how smooth of a transition it has been. The onboarding team has been spectacular.
I was fortunate enough to be linked up with Joel Benjamine and Vichi To as our Process Consultants and they have blown us away.
Excellent tool for service and even better support!This team will go the extra mile to make things happen and they have a fabulous marketing department!
I have been working with WiAdvisor for years now and let me tell you it definitely makes the shop flow much easier to manage.
I’ve worked with Tony Novack specifically, for 6 years now him and his team are always there to support us in any way we need. Amazing working with them!
Dealer-FX is a great company to work alongside with. The staff is very responsive and helpful.
Dealer-FX is a game changer for the automotive industry. Not only is the workspace user friendly but it also provides the needed transparency to our customers.
Dealer-FX meets and exceeds my expectations. Lastly- the trainers and support team are hands down the best ever. Thank you to Matt Wilde, Eric Wright, Stephen Brown and all others.
What a fantastic experience, Dealer-Fx is next level software that helps keep all the pieces moving in the service and parts department. Not only is the software fantastic, the training staff and all dealer-fx staff is second to none.
They are top shelf and always make sure the setup process is smooth and flawless. Vichi and Alex are both great with communication and always answered every questions our team had.
Overall the experience was amazing and if I could give this team, especially the trainers a 10 star review I 100% would do that. Keep up the great work guys and I can’t wait to see what dealer-fx comes out with next.
I use dealer-FX Workspace daily, makes up selling scheduled maintenance 10 times easier, it can actually show on the paycheck, highly recommend for any repair facility that’s large enough to support it.
The most complete
& comprehensive service
lane software solution.
Fixed ops expertise focused on your success. Starting now.
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