Upgrade Your Customer Experience
ONE Platform expertly manages every customer touch point while giving you control of the whole service process (and drives more $$ to your bottom line).
THE BEST
CUSTOMER
EXPERIENCE
SEAMLESS &
EFFICIENT

DEALER OPERATIONS
CUSTOMER
RETENTION
& PROFITS
ONE Platform Generates Impressive Results*
$97

Increase in
Dollars Per VIN

3X

Increase in
Customer Retention

24%

Increase in
Parts & Service
Revenue

21%

Increase in
Number of ROs

93%

Increase in
Factory Required
Maintenance Penetration

*Results represent multiple product configurations for dealerships across North America.

ONE Platform Features 7 Solutions:
ONE Platform’s 7 solutions seamlessly integrate with your DMS, giving your dealership real-time access to critical data and the most advanced analytics in the industry.
THE BEST CUSTOMER EXPERIENCE 
  • ONE Platform delivers the best customer experience in the business, from initial connection through check-out and next service.
  • We built every platform component to work together as a seamless mobile solution, giving you real-time views of every vehicle and process.
  • You can easily manage capacity, cycle time, productivity and the entire customer experience from your mobile device.
What’s New
 
JOIN OUR TEAM
Dealer-FX is always looking for bright, dynamic and motivated people to join our rapidly growing team. If you think you have what it takes, we’d love to hear from you.
QUICK CHECK-IN
Get the Dealer-FX approved VIN scanner for service lane speed for greater accuracy. Your advisors will love it.
DEALER-FX AND CARLISLE & COMPANY TEAM UP
The partnership will launch data driven analytics products – available exclusively on the Dealer-FX platform.

“The customer response has been great. When that iPad is turned around and presented, the customer jumps right in. The Dealer-FX team has been very professional and their solution has really brought us into the 21st century!”
– Steve Vaughn, Service Director
Regal Nissan
Our OEM Partners Include