Imagine knowing exactly what a customer needs – and how to present it to them – before they even get out of their car.
It almost sounds too good to be true, right? But it’s not. In fact, this recent Automotive News article shows just how real it is – and then some. Written by Alex Kwanten, the post illustrates how vehicle scanners, data, and collaboration between Dealer-FX and Tire Profiles helped meet the RO revenue and customer service needs of Magic Toyota in Washington.
It’s a great example of the practical integration of data in an automotive retail setting – and a healthy preview for what Dealer-FX has coming at NADA 2019.
Highlights
- Boost in ROs from 2,000 to 4,500 – without adding staff
- Reduction of check-in times by three to four minutes
- Drop in service times by around 18 minutes
Click here to learn more about how Magic Toyota redesigned their service drive – and their fixed ops business – with the addition of technology and integrated data.