A new era of efficiency is here.

Advanced Inspection and
Repair Order Tools.

Connect with us

A new era of efficiency is here.

Advanced Inspection and

Repair Order Tools.

Connect with us

It’s time to work smarter. Not harder.

A new era of shop efficiency and profitability is here. Our enhanced Inspection and Repair Order tools equip your shop with actionable,
real-time data to revolutionize work processes and set new standards in vehicle servicing experiences.

Accelerated Repair Orders : Significantly improved throughput via simplified decision-making, reduced manual inputting & minimized back and forth with Parts.
Ultimate MPI: Customize workflow to optimize flexibility. Streamline process to increase billable hours. Ease advisor workload, freeing more time for customer care.

Illustration, representing new Inspection and RO Management workflow

 Workflows That Work

Customizable workflow templates to match vehicle type, make or model. Technicians can identify the right parts & check inventory in real-time, expediting advisor communication
& customer repair order approvals.

Illustration, representing new Inspection and RO Management data assist

Intelligent Data Assistance

Leveraging 100 years of Snap-on expertise & extensive data, the platform offers suggestions for common repairs and diagnostic procedures, empowering technicians, dramatically reducing diagnostic time and enhancing accuracy.

Illustration, representing new Inspection and RO Management intuitive design

Highly Intuitive Design

Purposefully intuitive design allows for virtually effortless adoption. ONE Platform amplifies individual capabilities while simultaneously adapting to the daily rhythm of the entire shop. Truly transforming the way you work.

NEW Mitchell 1 Integrations Provide Productivity Boost


Comprehensive and integrated data is all included within ONE Platform. We e
liminate the need to search multiple applications. Integrated recommendations for ALL makes/models allows for easy search and selection of VIN-specific repairs. Associated labor times are pulled automatically. PLUS: Get quick access to key vehicle specs, including fluid capacity/types and tire and torque information (size, inflation and more…).

Illustration, representing new Inspection and RO Management
Illustration, representing new Inspection and RO Management

Uninterrupted Repair Order Process

An efficient team needs technology that reduces frustrating duplicative steps. A new interface centralizes all critical functions in one place. Every aspect can be tracked from start to finish, eliminating excessive intra-app clicking and duplicate data entry for uninterrupted workflow.

Illustration, representing new Inspection and RO Management

Uninterrupted Repair Order Process

An efficient team needs technology that reduces frustrating duplicative steps. A new interface centralizes all critical functions in one place. Every aspect can be tracked from start to finish, eliminating excessive intra-app clicking and duplicate data entry for uninterrupted workflow.

Illustration, representing new Inspection and RO Management
Illustration, representing new Inspection and RO Management

Intuitive Graphic Interface

Simplicity in design powers faster, more accurate inspections. Responsive and configurable, it’s tailored to your shop’s specific needs. Add recommendations from any interface point with Universal Recommendation Access. Navigate effortlessly with the aid of Visual Parts Data.

Enhanced DMS Integrations

Seamlessly connect with leading technologies, including integrations with over 20 different DMS providers. Bi-directional data flow enables real-time updates to repair order data. Leverage Snap-on synergies with exclusive EPC 5 and Mitchell 1 ProDemand integrations.

Illustration, representing new Inspection and RO Management

Enhanced DMS Integrations

Seamlessly connect with leading technologies, including integrations with over 20 different DMS providers. Bi-directional data flow enables real-time updates to repair order data. Leverage Snap-on synergies with exclusive EPC 5 and Mitchell 1 ProDemand integrations.

Illustration, representing new Inspection and RO Management
Illustration, representing Inspection and RO Management

Customizable Workflow Templates

Give your technicians the ability to work the way they want. Fully customizable templates can be aligned by vehicle make, model & type. Auto inclusion of intelligent VIN-specific labor times and parts data make for more accurate recommendations & significant time-savings.

Web-based Document Management

Web-based document handling allows for easy access from any device. Responsive design ensures the information adapts to various screen sizes for a consistent experience. Need a printed copy? No problem. Move from digital to paper documentation with ease.

Illustration, representing new Inspection and RO Management

Web-based Document Management

Web-based document handling allows for easy access from any device. Responsive design ensures the information adapts to various screen sizes for a consistent experience. Need a printed copy? No problem. Move from digital to paper documentation with ease.

Illustration, representing new Inspection and RO Management

INSPECTION PROCESS

REPAIR ORDER PROCESS

Chart representing new Inspection and RO Management benefits
Chart representing new Inspection and RO Management benefits

INSPECTION PROCESS

Chart representing new Inspection and RO Management benefits

REPAIR ORDER PROCESS

Chart representing new Inspection and RO Management benefits
Image of McGrath Lexus, new Inspection and RO Management client

As a Shop Foreman and Lead Technician, I’ve seen first-hand how ONE Platform’s Inspection and RO Management software has transformed our operations. The new enhancements have been a game-changer for us. Now our technicians can stay focused on the vehicles in their bays without the need to visit the Parts department, saving invaluable time. What’s more, the ability to directly show our customers the issues with their vehicles through videos, in our own words, has significantly improved transparency and trust.

Jerry Delgado, Shop Foreman & Lead Technician
McGrath Lexus of Chicago

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Advanced Inspection and RO Management.
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