Since 2007, Dealer-FX has been transforming how automotive retailers manage their service operations and how they interact with consumers. Through advanced data integrations and mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency, and trust to consumers.

From service scheduling to vehicle write-up, through to delivery, Dealer-FX helps dealerships increase efficiency, profitability, retention, and brand loyalty.

Dealer-FX is the exclusive, or preferred service technology provider for many leading OEMs including FCA, Nissan, Infiniti, Toyota, Lexus, Mitsubishi, Audi, GM, Kia and Hyundai, and works with thousands of automotive retailers in the US, Canada, and Puerto Rico. Dealer-FX is a Snap-on Incorporated brand.

Dealer-FX is proud to be a member of the TOTAL SHOP SOLUTIONS family of Snap-on® brands that brings together best-in-class automotive repair products from across the industry. From wheel balancers, wheel aligners, repair information and diagnostics, to brake lathes, automotive lifts, and collision repair, Total Shop Solutions brands offer a unique breadth of solutions to outfit any shop from floor to ceiling.

Total Shop Solutions


Collectively, our leadership team represents dozens of years of experience at the highest levels. Their success  leading companies in the fields of technology, automotive, customer experience, and other disciplines are critical to our ongoing success.

Bill Lucchini
Bill LucchiniChief Executive Officer

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Alan Fong
Alan FongChief Technology Officer

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James Knight
James KnightExecutive VP, Strategy & Business Development

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Daniel B. Mulé
Daniel B. MuléSenior VP, Sales

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Kate Colacelli
Kate ColacelliVP, Marketing

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Kelly Eighmey
Kelly EighmeyExecutive VP, Field Operations

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Adam Kraft
Adam KraftVP, Product Management

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George Kypreos
George KypreosChief Financial Officer

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Board of Directors

Gary Kalk
Gary KalkExecutive Chairman & Founder
Steve Young
Steve YoungBoard Member
Richard Lawson
Richard LawsonBoard Member
Bill Lucchini
Bill LucchiniChief Executive Officer
Dan Stanko
Dan StankoBoard Member
Lindsay Sparks
Lindsay SparksBoard Member
Lance Taylor
Lance TaylorBoard Member