About the Dealership
South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family.
Results
South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance Penetration, leading to an increase in dollars per RO and overall Parts and Labor revenue.
From the Dealership
“The Toyota Service Technologies program from Dealer-FX is a great tool that allowed us to see the effectiveness of our process by time-stamping every step. The reporting provided all of the information we needed to improve.”
“For our dealership, Digital MPI has been a huge benefit. Now, we can access all MPIs and run reports to better understand the details about what was sold or deferred. The data that we collect can also be used to coach our technicians and ASMs.
Our CP sales are up and we have been able to improve our key products penetration (Tires, Brakes, Filters, Wipers and Batteries), which not only helps us increase dollars per RO, but also customer retention.
With Dealer-FX, we finally obtained one solution suite for all the processes in the department including Meet and Greet, Write-up, MPI, Active Delivery and BDC follow-up. I would definitely recommend Dealer-FX to a peer!”
Juan Millan, Service Director
South Dade Toyota, Homestead, FL
Get in touch with us today and learn how the Toyota Service Technologies Program from Dealer-FX can benefit your dealership: 1-877-493-0039