Why Dealer-FX should be your GM 3Synergy partner:
We’re Dealer-FX, proudly owned by Snap-on, who revolutionized the repair shop industry with a single forged tool over 100 years ago.
Today, our digital service lane tool – ONE Platform – builds on that tradition. We’re the choice of thousands of dealers, who share our pride in
supporting valued dealership staff with digital tools that empower them to succeed.
Process efficiency software – the core solution at the heart of a 360° approach.
Process efficiency software – the core solution at the heart of a 360° approach.
ONE Platform is premium, fully integrated, end-to-end software that links all your data and all your people to digitally guide the GM 3Synergy Ultimate Service Experience – from initial scheduling to check-out to CRM.
Advanced digital tools consistently innovate to elevate your department’s collaboration and productivity to create happy customers.
Strategic value-adds, like exclusive GM Global EPC and Mitchell 1 ProDemand, empower your staff to new heights of efficiency. In combination with unique customer retention programs – Blueprint BDC Consulting and Total Service Marketing (TSM) – Dealer-FX is the logical choice for modern dealerships.
The True End-to-End Efficiency Solution
ONE Platform is the all-in-one solution for GM 3Synergy dealers and customers to stay on top of service needs together. From scheduling to pick-up, it provides added transparency for customers, while empowering dealership personnel with more streamlined workflows & processes.
Innovation Drives NEW Enhancements
In early 2024, we introduced Ultimate Inspection and Accelerated RO Management, the beginning of a series of planned innovations that no competitor can match. The goal? Transform your daily operations by dramatically increasing your throughput.
In the coming months, we’ll be introducing even more advancements to power the GM 3Synergy, leveraging our alignment with Snap-on and its legacy of innovation that dates back 100 years!
- Intuitive graphic interface for easy start-to-finish tracking
Superior DMS integrations with bi-directional data flow
Digital MPI with customizable templates & expanded media options
Reduced manual input, repetitive clicking and duplicate data entry
GM 3Synergy Integrations: Exclusive and Essential
The leading electronic parts catalog delivers an unmatched level of parts information technology. With an incredibly easy-to-use interface and game-changing features, GM Global EPC offers an unmatched level of parts technology, accessibility and ordering.
ONE Platform is fully integrated with the Service Advisor Vehicle Interface (SAVI) to expedite the write-up process by wirelessly capturing VIN, mileage, Diagnostic Trouble Codes (DTCs) and MPVI data. It helps address customer concerns and reduces potentially rejected warranty claims.
Only ONE Platform – our true end-to-end solution – gives you access to Mitchell 1 ProDemand, empowering technicians to repair vehicles more accurately and efficiently. Mitchell 1 ProDemand delivers complete OEM repair information, real-world insights and fixes – all from a unrivalled database.
Dealer-FX DMS Integrations
Proven customer retention programs
that drive repeat sales and service business.
Generate perfectly timed, highly personalized communication campaigns, all proactively managed by a team of digital marketing experts and custom design studio.
BDC Consulting & Training
Build. Maximize. Maintain. From Recruitment to Sales to Service, we optimize personnel, processes and technology to close more appointments.
The most complete
& comprehensive digital
service drive solution for GM 3Synergy.
Fixed ops expertise focused on your success. Starting now.
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