Total Service Marketing
Total Service Marketing
Take ONE Platform to the next level with our marketing services.
By turning your data into opportunities, Total Service Marketing helps you get the most out of your Dealer-FX solution.
Using text or email, we’ll contact your customers with professional and consistent outreach – designed specifically to keep them coming back for service.
Our team of marketing experts manages the entire process for you:
- Develop your marketing plan
- Select the right campaigns
- Create all of the messages
- Manage the program on an ongoing basis
- Delivering your results
Grow your revenue
We’ll ensure you follow up with customers that have missed appointments or declined recommendations – every time.
Retain your customers
We’ll invite Sales customers to book their first service visit and contact every customer who hasn’t returned for service – before they become lost.
Marketing effectiveness
We’ll communicate the monthly ROI generated from every campaign, including how many customers visited your service department and how much they spent.
Total Service Marketing includes campaigns that run daily and weekly to reach specific segments of your database. You can also add custom campaigns to promote service specials, tire offers, accessories, seasonal promotions, and more.
All communications leverage the most accurate and real-time information in your Dealer-FX solution to ensure we reach the right customers, at the right time, with the right message.
Campaigns can include:
- Declined Service Follow-Up
- Lost or Potentially Lost Customer
- Service Reminder & Service Thank You
- Missed Appointment Follow-up
- Timeslot Discounting
- Online Scheduling Promotion
- Service Offers (Tires, Batteries, Filters, Wiper Blades)
