• Experience by Dealer-FX

Everything you need to manage appointments, grow your service business, and create happy, loyal customers.

Experience makes appointment scheduling and service check-in easy for the vehicle owner while making appointment management and customer communication simple for the dealership. It has been specifically designed with social distancing in mind.

We are re-inventing automotive software.

EASY SCHEDULING & APPOINTMENT MANAGEMENT

Experience makes it simple for your customers to book appointments and your staff to manage the schedule.  Even set up availability limits to enforce social distancing.

CONTACTLESS
CHECK-IN

Experience lets your customers check themselves in right on their mobile device.  It’s truly contactless but still presents recommended services so you drive growth in dollars per RO and get more efficient at the same time.

COMPELLING CUSTOMER COMMUNICATION

Experience includes a full suite of communication and marketing tools for one-to-one text messaging or emailing, broadcast-style campaigns, or even call campaigns to help you engage with customers, drive revenue opportunities and build long-term retention.
Experience integrates with leading DMS providers, ensuring seamless and consistent customer and vehicle information. Additionally, robust reporting and analytics provide insight into short and long-term trends that affect your dealerships’ retention and profitability. Experience runs on the Dealer-FX ONE Platform, allowing you to easily upgrade the solution with tools for other areas of your service operations.
Alan Fong
RE-INVENTING AUTOMOTIVE SOFTWARE IN TODAY’S CHALLENGING ENVIRONMENT: A Q&A WITH DEALER-FX CTO, ALAN FONG

Dealer-FX’s Experience package was recently launched with two goals in mind:  Making appointment scheduling and service check-in easy for the vehicle owner, and enabling simple appointment management and customer communication for the dealership
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We sat down for a Q&A session with our Chief Technology Officer, Alan Fong, to get his thoughts on how this new program benefits dealers and their customers.
Experience by Dealer-FX.

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BILL KORUM’S PUYALLUP NISSAN INCREASES CUSTOMER PAY REVENUE WITH NISSAN SWS FROM DEALER-FX

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https://youtu.be/Z8glLcKvhxo When looking for a technology solution capable of transforming every part of the department, Puyallup Nissan chose Dealer-FX and the platform has generated impressive results. Continue reading the full…
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FOCUSING ON GUEST EXPERIENCE HAS REVENUE AND RETENTION GOING NORTH FOR TOYOTA SOUTH ATLANTA

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About the Dealership Toyota South Atlanta is a family-owned and operated dealership that has won the Consumers Choice Award for seven years in a row! They believe in making great customer service a priority and it’s paying off in…
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IN THE FIRST YEAR, FRIENDLY KIA NEARLY DOUBLES AVERAGE $ SOLD DURING CHECK-IN

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About the Dealership Friendly Kia has served New Port Richey with care and compassion since 1998. They believe in being honest, upfront, and providing the same level of exceptional service to all customers. Results Friendly…
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VAN HORN DODGE CONTINUES TO BUILD ON THEIR SUCCESS WITH wiADVISOR 3.0

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About the Dealership Since 1966, Van Horn Dodge has remained Wisconsin’s premier family-owned and operated Dealership. Today, they have 15 locations throughout Wisconsin and Iowa. Their mission is simple: “Empower People. Amaze Customers.”…
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HIGH UTILIZATION PAYS HIGH DIVIDENDS FOR SOUTH DADE TOYOTA

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About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South…
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POST INSPECTION RECOMMENDATIONS RESULT IN A 36% INCREASE IN ADDITIONAL SERVICE REQUEST DOLLARS SOLD

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About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their…
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DEALER-FX TOOLS, TECHNOLOGY AND SYSTEMS ALMOST DOUBLED OUR CUSTOMER PAY HOURS PER R.O.

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About the Dealership Serra Gardendale Kia is committed to doing "Whatever It Takes" in order to be the best Kia dealership in Alabama. They focus on outstanding customer service, a culture of success for all team members, and long-term…
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RED DEER MITSUBISHI COMBINES MiCAR ONE PLATFORM AND DEDICATION TO CUSTOMER SERVICE TO ACHIEVE RESULTS

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About the Dealership Red Deer Mitsubishi aims to be the best service provider in the industry, aiming to exceed customer expectations for service, quality, and value. They also believe that when you treat people right, they will return.…
wiADVISOR Success Story

MCKEOWN MOTOR SALES ACHIEVES A 28% INCREASE IN $ PER RO WITH wiADVISOR

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McKeown Motor Sales is a family-owned and operated dealership, proudly serving Springbrook, Ontario since 1933. They switched from a paper-based process to wiADVISOR in October 2018.

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