Digital MPI lets your Service Advisors visually communicate inspection results, safety concerns and price estimates to your customer’s mobile phone. Customers can review and approve Technician recommendations from the comfort and safety of their home.
Benefits of Digital MPI:
- Text customers results of MPI and recommendations
- Customers have a no-touch approval process
- Automated notifications between Advisor, Technician, Parts and customer
- Internal notification of approved work
Learn more about ONE Platform and how it can help your dealership navigate COVID-19
During this challenging time, you can be confident that Dealer-FX will continue to deliver the support and commitment you have come to expect. Keeping the safety of your customers and employees top of mind, ONE Platform offers many tools that provide a safe, no-touch service experience.