ONE Platform
Next-generation fixed ops
software for next-level
time savings.
The power of Snap-on in your service department.
Giving your dealership the most valuable asset – time!
It’s about your process
ONE Platform streamlines your dealership’s workflow by connecting every stage of the service process in one integrated solution.
We also combined it with leading solutions like Snap-on EPC 5 and Mitchell 1 ProDemand to give you efficiency levels no other provider can offer.
It’s about your people
For your team, a streamlined workflow means greater efficiency when taking care of your customers, specifying parts, completing repairs, and overseeing shop throughput.
Your customers get convenient mobile tools that empower them and accelerate the service process.
It’s about your profits
The result is an optimized workflow, a service team that’s more efficient than ever, and rapid customer communication.
Your time is freed up to focus on fueling your dealership’s growth: providing an outstanding customer experience, improving retention, and increasing revenue.
See how ONE Platform streamlines workflows and saves you your most valuable asset – time.
ONE integrated solution connecting your dealership’s data, people, and processes.
Save time. Do more. Keep your team moving.
Groundbreaking RO
management
We worked closely with dealers to develop a flexible technology solution that adapts to your service department’s processes. Your dealership can customize workflows based on how you operate, while the application makes it easier for your team to collaborate, prioritize tasks, and push repair orders forward.
Industry-leading integrations
ONE Platform connects with other technologies in your service department so you can accomplish more. Our exclusive, industry-first integrations with Snap-on EPC 5 and Mitchell 1 ProDemand make you even more efficient, not to mention certified integrations with over 20 DMS providers.
We can also connect with OEM systems to put details like recalls and service history at your fingertips.
Industry-leading integrations
ONE Platform connects with other technologies in your service department so you can accomplish more. Our exclusive, industry-first integrations with Snap-on EPC 5 and Mitchell 1 ProDemand make you even more efficient, not to mention certified integrations with over 20 DMS providers.
We can also connect with OEM systems to put details like recalls and service history at your fingertips.
Supporting you every step of the way
Launching a technology solution in your service department isn’t as simple as flicking a switch. That’s why ONE Platform is backed by the best training and support in the business.
Our Process Consultants are industry veterans with years of experience. They work closely with your dealership to successfully launch the software and make sure your team is proficient too. Our knowledgeable support team is available to resolve your questions along the way.
“The reason I went with Dealer-FX, vs. other competitive products, was the training.”
Dennis Carson, Fixed Operations Director | Mike Johnson’s Hickory Toyota
Customer experience
While ONE Platform makes things easier for your service team, it’s also equipped with tools to provide the experience today’s customers expect. Give your customers the ability to schedule appointments, check in for service, review and approve recommended repair videos, and pay their invoice – directly from their mobile device.
You can also communicate with them via text message without leaving the platform.
Customer experience
While ONE Platform makes things easier for your service team, it’s also equipped with tools to provide the experience today’s customers expect. Give your customers the ability to schedule appointments, check in for service, review and approve recommended repair videos, and pay their invoice – directly from their mobile device.
You can also communicate with them via text message without leaving the platform.
“Dealer-FX has been a great asset in a lot of ways. We use it in the write-up stage. The technicians use it in the multi-point. One of the great things about it is the speed for the technicians. At the end of the day, when I can make them faster, profit is much better.
Another great thing about Dealer-FX is the support we get.”
Ronald Toelken, Service Manager
Jim Burke Nissan
It’s time to get the most out of your fixed ops software.
Get a free evaluation from one of our service experts.
Do even more with ONE Platform
Total Service Marketing
Work with a team of marketing experts who handle the heavy lifting on your service marketing strategy. The data you get from ONE Platform is filled with opportunities, and our team helps you get the most from it with targeted campaigns using email and text.
Learn more >>
BDC Consulting
Our team of experts ensure you have a high-performing department. A highly trained and skillfully managed Service BDC can increase customer pay ROs, retention, and overall customer experience – while decreasing the number of calls that go to your service team.
Learn more >>