Power up today’s digital service drive.
Elevated Experience
Convenient. Transparent. Frictionless. That’s what today’s customer wants. ONE Platform is a premium, fully integrated, end-to-end solution that links all your data and all your people, so that together they can digitally guide every customer’s entire service experience.
Optimized Workflow
Workspace, our powerful RO management tool, injects maximum “order” into every RO. Get the right tasks to the right personnel at the right time. Leverage real-time info-sharing to push repair orders forward. Customize Workspace to match how you want to work.
Retention & Revenues
ONE Platform helps your team focus on customer engagement, not repetitive tasks. Advanced digital tools elevate service department connectivity and collaboration to create happy customers. The result? Higher quality outcomes – and output – that drive retention and revenues.
Gain complete control over what you lack most: Time.
Every component works in unison,
each integrated to deliver a true end-to-end solution.
Groundbreaking RO
Management
Most technology forces you to adapt to its functionality. Not Workspace. Now your dealership can customize workflows based on how your team functions the best, while the application drives collaboration, prioritizes tasks, and pushes repair orders forward.
Industry-leading Integrations
ONE Platform connects with other technologies, including certified integrations with over 20 DMS providers. But it’s our exclusive integration with Snap-on EPC 5 and Mitchell 1 ProDemand that sets us apart. Generate quotes with more accurately. Accelerate cycle times. Elevate technician productivity. It’s all possible.
Industry-leading Integrations
ONE Platform connects with other technologies, including certified integrations with over 20 DMS providers. But it’s our exclusive integration with Snap-on EPC 5 and Mitchell 1 ProDemand that sets us apart. Generate quotes with more accuracy. Accelerate cycle times. Elevate technician productivity. It’s all possible.
Experienced Process Consultants
We’re more than software developers. Change management is our strategic advantage. That’s why we have Process Consultants, industry veterans who boast years of boots-on-the-ground fixed ops experience. They ensure successful transitions and ROI by working hand-in-hand with your personnel to drive learning, adoption and proficiency.
Your Experience is Your Brand
The #1 reason customers switch brands? They don’t feel appreciated. Create a great experience and customers will buy more and stay loyal. ONE Platform is chock full of transparent, time-saving tools that drive customer engagement, build brand preference and strengthen long-term retention.
Your Experience is your Brand
The #1 reason customers switch brands? They don’t feel appreciated. Create a great experience and customers will buy more and stay loyal. ONE Platform is chock full of transparent, time-saving tools that drive customer engagement, build brand preference and strengthen long-term retention.
“Dealer-FX has been a great asset in a lot of ways. We use it in the write-up stage. The technicians use it in the multi-point. One of the great things about it is the speed for the technicians. At the end of the day, when I can make them faster, profit is much better.
Another great thing about Dealer-FX is the support we get.”
Ronald Toelken, Service Manager
Jim Burke Nissan
The right digital tools and the right support. Let’s get started right now!
The first step? Share a brief Discovery Call.
Leverage the power of ONE Platform to do more.
Blueprint BDC
Build your BDC with qualified people. Maximize ROI from your existing team. Maintain performance with consistent coaching. Today’s most profitable dealerships optimize personnel, processes and technology to make every phone call a customer conversion for the dealership.
Total Service Marketing
The data you get from ONE Platform is filled with opportunities. Recover lost customers. Re-book missed appointments. Launch tactical promotions. Our TSM team designs every campaign to re-engage with your customers with timely personalized messaging.