Grand Prairie Nissan Success Story

Streamlined processes help Grand Prairie Nissan achieve a 29% increase in CP dollars per RO

About the dealership

Grande Prairie Nissan is one of 50 dealers in the AutoCanada dealer group.

They are committed to providing the highest level of customer satisfaction.

Dealer Profile

  • Region: Prairie
  • Service Advisors: 4
  • Technicians: 6
  • DMS Provider: CDK

Results

Since launching the NCAR Service program from Dealer-FX in Q3 2020, Grande Prairie Nissan has seen an increase across all KPIs, including a 22% increase in parts and service revenue.

29%

increase in CP $ per RO
Jan 2020 vs. Jan 2021

37%

increase in $ per RO
Q4 2019 vs. Q4 2020

From the Dealership

“The NCAR Service Program from Dealer-FX has revolutionized our service processes. It has enabled us to communicate with our customers via text message and provide a truly digital service experience.

Since we enrolled in the program, we have seen great improvements in several key areas of our service business, including a 29% increase in Customer Pay Revenue.

The training and support from Dealer-FX are great. I have nothing but great things to say about the team. I would absolutely recommend the NCAR Service Program from Dealer-FX.”

Bruce Deacon, Service Manager
Grande Prairie Nissan, Grande Prairie, AB

Book a demo

Get in touch with us today and learn how the NCAR Service program from Dealer-FX can benefit your dealership: 1-844-647-7888 | sales@dealer-fx.com

Book a demo

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