What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis?

What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis? Enough ink has been spilled on reporting, measuring and fretting over the current automotive technician shortage to fill a dump truck. While the solutions posed to address the crisis are many ...

2024-03-11T16:20:52-04:00

Is AI customer service the right strategy for dealerships?

Is AI customer service right for dealerships?Machine efficiency can be no match for the human touch. Artificial Intelligence. Unless you are currently residing under a rock, you’ve heard of it. One of the industries boasting the fastest adoption rates is customer service. No wonder. Modern customers ...

2023-11-07T09:58:18-05:00
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