Boost customer loyalty with Total Service Marketing
Using email and text communication, you can rest assured your customers will receive professional and consistent communication that strengthens their ownership experience. These messages are designed specifically so that customers:
- Keep coming back for service
- Have a simplified service journey with automated campaigns and reminders
- Know the benefits of servicing at your dealership
Our team of marketing experts manages the entire process and strategy for you:
- Sync your dealership’s data with our proven campaigns
- Segment your data and send critical campaigns
- High-performing, mobile-friendly designs branded to your dealership
- Easily add new custom campaigns with guidance and support from our experts
- Regular performance review and campaign updates with our team
Our TSM experts use RO data and accurate, real-time information gathered from Dealer-FX applications to get the customized message your customer needs, depending on where they are in their service journey.
For example, when a customer is approximately two weeks away from their next scheduled service interval, we ensure they get a notification reminding them to book a service appointment at your dealership – while also reinforcing the competitive advantages you offer.