How ONE Platform Can Help During the COVID-19 Pandemic

During this challenging time, you can be confident that Dealer-FX will continue to deliver the support and commitment you have come to expect from us.

The Power of ONE Platform

ONE Platform brings more service business into your dealership and provides more opportunity for revenue and growth – even during this pandemic:

  • Online Scheduler and Appointment Manager can be optimized to control traffic on the drive and avoid overcrowding
  • Digital MPI gives you the ability to visually communicate technician recommendations, safety concerns and price estimates to your customer’s mobile phone. The customer can approve and sign estimates without having to be in the dealership
  • Customer Connect can be leveraged for COVID-19 announcements to customers, missed appointment reminders and special offers to get customers back in

To start taking advantage of any of these recommendations, contact your trainer.

If business is slow for you and your service team, it’s a good opportunity to use the downtime to take advantage of our remote training sessions so that when the activity bounces back, your team is ready. Contact your trainer or our support team for details.

COVID-19 Tips

  • Send porters to pick-up vehicles at customers home* and drive them back serviced, clean and sanitized
  • Step up your cleaning efforts and health regulations for all employees
  • Create “No-handshake Zones” 

This situation will challenge us all, but we know that once your dealership business picks up, it will be very busy. We want to make sure you are ready. Get in touch today.

*LTE enabled tablets required.