What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis? Enough ink has been spilled on reporting, measuring and fretting over the current automotive technician shortage to fill a dump truck. While the solutions posed to address the crisis are many ...
BDC Managers: What separates the best ... from the rest? What are the key traits of a successful BDC Manager? You could likely come up with a few off the top of your head. Upbeat personality. Motivational moxie. Expert time management. Multitasker. Yup, all good. Yet ...
BDC Evaluation: The cure for performance anxiety. How expert analysis and recommendations sets any BDC up for success. Performance reviews. For employees, they’re a common practice to recognize exceptional – or lacking – performance. Yet when it comes to a business development center (BDC), many dealerships ...
