What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis?

What’s hurting dealerships more? Lack of technicians? Or lack of determination to avert the crisis? Enough ink has been spilled on reporting, measuring and fretting over the current automotive technician shortage to fill a dump truck. While the solutions posed to address the crisis are many ...

2024-03-11T16:20:52-04:00

BDC Evaluation: The cure for performance anxiety.

BDC Evaluation: The cure for performance anxiety. How expert analysis and recommendations sets any BDC up for success. Performance reviews. For employees, they’re a common practice to recognize exceptional – or lacking – performance. Yet when it comes to a business development center (BDC), many dealerships ...

2023-07-21T15:35:53-04:00

Service lane software: Only as good as the people behind it.

Service lane software: It's only as good as the people behind it. Why support and training is a critical purchase criteria. After months of leafing through promotional materials and digesting endless demos, you’ve finally selected an exciting new service lane software solution for your business. Hold ...

2023-07-04T09:46:02-04:00
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