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Dealer-FX Success Stories
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Toyota Of Wausau Achieves Strong ROI With Toyota Service Technologies From Dealer-FX
About the Dealership Toyota of Wausau has earned the Toyota President’s Award for the last eight years, proving they have a passion for providing excellent service. This, coupled with their support of local charities, has made them a fixture in their Wisconsin community. Results Since launching in Q2 2018, they have achieved high utilization across […]
wiADVISOR 3.0 Has Crown Chrysler Dodge Jeep Ram Feeling Royal With A 31% Increase In Maintenance Penetration
About the Dealership Crown Chrysler Dodge Jeep Ram is committed to providing exceptional service in a timely manner and their Technicians treat each car as if it’s their own. The Cleveland, TN dealer received the Consumer Satisfaction Award from DealerRater in 2019 as a result. Results Crown Chrysler Dodge Jeep Ram was an early […]
Increasing Repair Approvals Is Now Simply A Click Away
Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]
High Utilization Pays High Dividends For South Dade Toyota
About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]
Digital Dealer 27 Preview: Five Ways To Win At Customer Service In The Digital Age
Join Greg Dryden from Dealer-FX at DD27, and learn how to win at customer service in the digital age. By now you probably know about the value of digital solutions to your marketing, sales and service operations. About how it connects the overall dealership environment and improves the experience. Most of all, how it […]
Tacoma Dodge Delivers an End-to-end Service Experience With wiADVISOR 3.0
Tacoma Dodge opened in 2011 and has quickly become one of the largest dealerships in Washington State. They are one of 407 FCA dealerships to earn the prestigious 2019 Customer First Award for Excellence certified by J.D. Power.
Automotive News: Dealer-FX and Hunter Help Dealerships Connect with Service Customers
Ultimately, Big Data means little unless it's connected to a bright idea that helps customers find more value in their automotive experience.
Three Questions About Digital MPI… And One Special Feature
Exceeding expectations in a profitable and efficient way requires technology. That’s a simple fact. For Dealer-FX, getting to the heart of the matter is what Digital MPI is meant to do. It’s designed to be a fast and convenient way to get approvals on service recommendations. By reducing the time it takes to get a response from the customer and decreasing phone calls back and forth, Digital MPI improves department efficiency and vehicle throughput, saving technicians and advisors time.
Scheduling Improvements Deliver Success at McGrath Lexus of Chicago
Scheduling Improvements = Success at McGrath Lexus of Chicago About the Dealership Founded in 1991, this Illinois-based dealership ...
wiADVISOR 3.0 Has Crown Chrysler Dodge Jeep Ram Feeling Royal With A 31% Increase In Maintenance Penetration
About the Dealership Crown Chrysler Dodge Jeep Ram is committed to providing exceptional service in a timely manner and their Technicians treat each car as if it’s their own. The Cleveland, TN dealer received the Consumer Satisfaction Award from DealerRater in 2019 as a result. Results Crown Chrysler Dodge Jeep Ram was an early […]
Increasing Repair Approvals Is Now Simply A Click Away
Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]
High Utilization Pays High Dividends For South Dade Toyota
About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]
Dealer-FX Named to Deloitte North America Technology Fast 500™
Dealer-FX Receives Honor for the Fourth Consecutive Year “We are honored that Deloitte has recognized Dealer-FX once again as one of the fastest growing companies in North America,” said Gary Kalk, President and CEO. “This continued recognition confirms that Dealer-FX is on the right track. Our ONE Platform leverages mobile applications, deep data integration and […]
Dealer-FX, Carlisle & Company to Bring Revolutionary Analytical Solutions
Dealer-FX, the leading customer experience management platform for automotive OEMs and dealerships, and Carlisle & Company, the leading provider of aftersales strategic guidance and tactical solutions for the world’s leading motor vehicle brands...
Dealer-FX Ranks Again on Deloitte Technology Fast 500™ and Technology Fast 50™ Lists
Dealer-FX has again ranked on both the Deloitte Technology Fast 500™ and Technology Fast 50™ lists. This marks the third year running it’s made the list of companies to watch in North America, and the second consecutive year it has ranked on the prestigious Canadian index...
Greenway Dodge Chrysler Jeep Grows One of Most Profitable Service Departments
Retention Solution Drives $1 Million in Annual Net Fixed Operations Profit. Dealer-FX, a leading provider of integrated service and retention tools for dealers and...