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Dealer-FX Success Stories
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Van Horn Dodge Continues To Build On Their Success With wiADVISOR 3.0
About the Dealership Since 1966, Van Horn Dodge has remained Wisconsin’s premier family-owned and operated Dealership. Today, they have 15 locations throughout Wisconsin and Iowa. Their mission is simple: “Empower People. Amaze Customers.” They believe that car shopping and service experience should be easy, straightforward and hassle-free. Results Van Horn Dodge was an early […]
Dealer-FX Partners with Aeris and Mitsubishi Motors to Accelerate Connected Car Technology
Dealer-FX Partners with Aeris and Mitsubishi Motors to Accelerate Connected Car Technology ONE Platform is a cloud-based system that integrates ...
Virtual Training Success
Dealers find success with Virtual Training When COVID-19 hit in March, Dealer-FX we had ...
South Trail Chrysler’s CP Sales Go North by 25% with wiADVISOR
South Trail Chrysler's CP Sales Go North by 25% with wiADVISOR About the Dealership Calgary-based ...
Focusing on the Guest Experience has Revenue and Retention Going North for Toyota South Atlanta
About the Dealership Toyota South Atlanta is a family-owned and operated dealership that has won the Consumers Choice Award for seven years in a row! They believe in making great customer service a priority and it’s paying off in the service lane. Results Since adopting the Toyota Service Technologies Program in early 2018, they […]
Car Candy: 2020 Canadian International Auto Show
More than 1,000 vehicles, including exotic concepts, rare classics and wild supercars were on display this month at the 2020 Canadian International AutoShow, here are a few that caught our eye. Hyundai Vision T Plug-in Hybrid SUV Concept Jeep Gladiator Mojave BMW Vision M Concept Genesis GV80 Bugatti La Voiture Noire The Real Star of […]
Highlights from NADA2020
It was another successful year at NADA for the Dealer-FX Team! We met a lot of new friends and had time to nourish and strengthen existing relationships. Dealers and our OEM Partners were excited to hear about our latest solutions, Customer Self Check-In and Total Service Marketing and our new partnership with Kia Motors America. […]
5 Ways to WIN at Customer Service in the Digital Age
Is your dealership ready to offer the same digital customer experience companies such as Uber, Amazon, and Starbucks provide? Join Greg Dryden, Vice President of Client Optimization at Dealer-FX, for an informative webinar. He will outline the benefits of delivering a digital customer experience and simple ways you can start transforming your service department today. […]
How to Optimize Fixed Ops Workflow
How to Optimize Fixed Ops Workflow The right solution provides a powerful competitive advantage Fixed ...
Dealer-FX Partners with Aeris and Mitsubishi Motors to Accelerate Connected Car Technology
Dealer-FX Partners with Aeris and Mitsubishi Motors to Accelerate Connected Car Technology ONE Platform is a ...
Virtual Training Success
Dealers find success with Virtual Training When COVID-19 hit in ...
South Trail Chrysler’s CP Sales Go North by 25% with wiADVISOR
South Trail Chrysler's CP Sales Go North by 25% with wiADVISOR About ...
Fixed-Ops Round-Up: News for the Service Lane
As we turn the corner on summer, the 2019 sales year looks more volatile than ever, with nary a pattern or predictable trend to count on. The automotive market has simply become more complex and demanding, with many different ways to create revenue and reduce cost by leveraging digital tech opportunities – and streamlining processes.
Bill Korum’s Puyallup Nissan Increases Customer Pay Revenue With Nissan SWS From Dealer-FX
About the Dealership Billy Korum, GM at Bill Korum’s Puyallup Nissan, outside Seattle Washington, runs the dealership the way his father did since he acquired it in 1975. He believed in treating customers like family, and the entire staff still practices this philosophy. Results The challenge issued to Service Manager Justin Frady was to […]
Digital Dealer 27 Preview: Five Ways To Win At Customer Service In The Digital Age
Join Greg Dryden from Dealer-FX at DD27, and learn how to win at customer service in the digital age. By now you probably know about the value of digital solutions to your marketing, sales and service operations. About how it connects the overall dealership environment and improves the experience. Most of all, how it […]
Tacoma Dodge Delivers an End-to-end Service Experience With wiADVISOR 3.0
Tacoma Dodge opened in 2011 and has quickly become one of the largest dealerships in Washington State. They are one of 407 FCA dealerships to earn the prestigious 2019 Customer First Award for Excellence certified by J.D. Power.
Automotive News: Dealer-FX and Hunter Help Dealerships Connect with Service Customers
Ultimately, Big Data means little unless it's connected to a bright idea that helps customers find more value in their automotive experience.
Three Questions About Digital MPI… And One Special Feature
Exceeding expectations in a profitable and efficient way requires technology. That’s a simple fact. For Dealer-FX, getting to the heart of the matter is what Digital MPI is meant to do. It’s designed to be a fast and convenient way to get approvals on service recommendations. By reducing the time it takes to get a response from the customer and decreasing phone calls back and forth, Digital MPI improves department efficiency and vehicle throughput, saving technicians and advisors time.