The Great Fixed Ops Self-Reckoning The real barrier to improved customer experience lies within Friedrich Nietzsche, the renowned German philosopher once said, “you yourself will always be the worst enemy you can encounter.” Exterior challenges like new market disruptors and rapidly shifting customer expectations clearly indicate ...
Breaking the Barrier to Fixed Ops Change Does the real obstacle to improving customer experience lie within? Friedrich Nietzsche, the renowned German philosopher once said, “you yourself will always be the worst enemy you can encounter.” Exterior challenges like new market disruptors and rapidly shifting customer expectations ...
How to Optimize Fixed Ops Workflow The right solution provides a powerful competitive advantage Fixed ops workflow. It’s a challenge that every Service Manager acknowledges, but very few address. Make no mistake. Ignoring the impact of poor fixed ops workflow has immediate and long-term negative consequences. ...
Service Status Updates: Why Today's Customer Craves Them Powerful emotions make this feature a fixed ops must-have. The fear of the unknown. It’s one of our most basic and primal emotions. Researchers define it as being afraid of something we have no information about or no ...
The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA. Event Details Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX […]
The very idea of automotive service can feel disruptive to busy lives. The challenge is to shift customer perception before they arrive for service.
McKeown Motor Sales is a family-owned and operated dealership, proudly serving Springbrook, Ontario since 1933. They switched from a paper-based process to wiADVISOR in October 2018.
September sales decline but SAAR stays steady; the dealership of the future starts with service; 2020 fixed ops trends to consider
Jim Burke Nissan has been utilizing the Nissan Service Workflow Suite from Dealer-FX since 2017 and Digital Marketing Services from Dealer-FX since 2018. With both of these programs in place, the dealership has generated impressive results in the service lane.
One of the benefits of being in the auto business is, well, being in the auto business. Let's face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
