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Dealer-FX Success Stories
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High Utilization Pays High Dividends For South Dade Toyota
About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]
Introducing the NEW Dealer-FX Learning Academy
Introducing the NEW Dealer-FX Learning Academy During this unprecedented time, Dealer-FX is committed to providing our dealers with the support, tools, and resources that they need to be successful. That is why we are pleased to announce the launch of the new and improved Dealer-FX Learning Academy. With the rapidly evolving challenges that your business […]
Texting MPI Results Will Help Your Dealership Adhere to COVID19 Regulations
Digital MPI lets your Service Advisors visually communicate inspection results, safety concerns and price estimates to your customer’s mobile phone. Customers can review and approve Technician recommendations from the comfort and safety of their home. Benefits of Digital MPI: Text customers results of MPI and recommendations Customers have a no-touch approval process Automated notifications between […]
wiADVISOR 3.0 Has Crown Chrysler Dodge Jeep Ram Feeling Royal With A 31% Increase In Maintenance Penetration
About the Dealership Crown Chrysler Dodge Jeep Ram is committed to providing exceptional service in a timely manner and their Technicians treat each car as if it’s their own. The Cleveland, TN dealer received the Consumer Satisfaction Award from DealerRater in 2019 as a result. Results Crown Chrysler Dodge Jeep Ram was an early […]
Increasing Repair Approvals Is Now Simply A Click Away
Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]
High Utilization Pays High Dividends For South Dade Toyota
About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]
Discover The Power Of ONE At NADA2020
ONE Platform from Dealer-FX will drive the digital transformation of your service department and give your employees the tools they need to satisfy customers and increase profits. The Dealer-FX Team will be at the NADA 2020 Expo in Las Vegas, February 15-17, 2020, in booth #545C to demonstrate the POWER of ONE Platform to OEMs […]
Dealer-FX Named Certified Vendor for Audi of America’s Technician Video Walk-Around Preferred Provider Program
Dealer-FX Named Certified Vendor for Audi of America’s Technician Video Walk-Around Preferred Provider Program New program improves customer satisfaction and service retention by delivering ...
Introducing the NEW Dealer-FX Learning Academy
Introducing the NEW Dealer-FX Learning Academy During this unprecedented time, Dealer-FX is committed to providing our dealers with the support, tools, and resources that they need to be successful. That is why we are pleased to announce the launch of the new and improved Dealer-FX Learning Academy. With the rapidly evolving challenges that your business […]
Texting MPI Results Will Help Your Dealership Adhere to COVID19 Regulations
Digital MPI lets your Service Advisors visually communicate inspection results, safety concerns and price estimates to your customer’s mobile phone. Customers can review and approve Technician recommendations from the comfort and safety of their home. Benefits of Digital MPI: Text customers results of MPI and recommendations Customers have a no-touch approval process Automated notifications between […]
Ten Ways to Find the Holy Grail of the Service Department
Quick: What’s simple to do, difficult to master, but critical to your service business? The "Holy Grail" of your service department is the art of appointment setting, because getting people to make an appointment is the first and most important step toward service success.
Three Questions to Ask About Technician Inspection…and One Special Feature
What happens when you give technicians multiple layers of valuable information -- right at their fingertips -- and right when they need it during an inspection?
Car Candy: 2019 Geneva Auto Show
One of the benefits of being in the auto business is, well, being in the auto business. Let's face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
Automotive Tech and Trends Round-Up: Slow Down Sales and Subscription Opportunities
If recent automotive news tells us anything, it’s that sales are slow – and change is fast. Automakers and dealerships are navigating declining demand while at the same time managing shifts in consumer expectations.
Ten Questions to Ask About ONE Platform
Choosing the right technology can be complicated. To that end, it’s important to be prepared by understanding the basics of the technology -- and having a few tough questions at the ready.
Dealer-FX Wraps NADA 2019
Dealer-FX celebrated an upbeat and successful NADA 2019, thanks to the popularity of ONE Platform, and debuts like the Sales2Service mobile solution.