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Dealer-FX Success Stories
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Jim Burke Nissan Benefits From Consistent Processes And Powerful Reporting
Jim Burke Nissan has been utilizing the Nissan Service Workflow Suite from Dealer-FX since 2017 and Digital Marketing Services from Dealer-FX since 2018. With both of these programs in place, the dealership has generated impressive results in the service lane.
In the First Year, Friendly Kia Nearly Doubles Average $ Sold During Check-In
About the Dealership Friendly Kia has served New Port Richey with care and compassion since 1998. They believe in being honest, upfront, and providing the same level of exceptional service to all customers. Results Friendly Kia signed up for ONE Platform in February 2019. Since then, they have seen very strong results, including a 43% […]
Dealer-FX Named an Approved Partner for Kia Motors America Service Lane Technology
ONE Platform Will Accelerate the Digital Transformation of Kia Dealers across America. Dealer-FX, the leader in digital transformation and customer experience management for automotive retailers and OEMs, today announced that they have been named an approved partner for Kia Motors America’s Service Lane Technology program. By adopting Dealer-FX’s ONE Platform, Kia dealerships across the United […]
Van Horn Dodge Continues To Build On Their Success With wiADVISOR 3.0
About the Dealership Since 1966, Van Horn Dodge has remained Wisconsin’s premier family-owned and operated Dealership. Today, they have 15 locations throughout Wisconsin and Iowa. Their mission is simple: “Empower People. Amaze Customers.” They believe that car shopping and service experience should be easy, straightforward and hassle-free. Results Van Horn Dodge was an early […]
Robert Allen Nissan Drives Customer Pay Revenue And Maintenance Penetration By Presenting The Menu
Robert Allen Nissan has streamlined their processes and enhanced the experience for their customers since implementing the Nissan Service Workflow Suite from Dealer-FX in 2017. It has enabled them to achieve excellent results.
Canadian Auto Dealer Webinar Series: Service Drive Effectiveness For The 21st Century
Join Dealer-FX on August 15th for an informative best practice webinar about enhancing the customer experience in the 21st Century.
Fixed-Ops Round-Up: News for the Service Lane
As we turn the corner on summer, the 2019 sales year looks more volatile than ever, with nary a pattern or predictable trend to count on. The automotive market has simply become more complex and demanding, with many different ways to create revenue and reduce cost by leveraging digital tech opportunities – and streamlining processes.
Bill Korum’s Puyallup Nissan Increases Customer Pay Revenue With Nissan SWS From Dealer-FX
About the Dealership Billy Korum, GM at Bill Korum’s Puyallup Nissan, outside Seattle Washington, runs the dealership the way his father did since he acquired it in 1975. He believed in treating customers like family, and the entire staff still practices this philosophy. Results The challenge issued to Service Manager Justin Frady was to […]
Are Lost Customers a Lost Cause?
Are Lost Customers a Lost Cause? An effective marketing strategy that focuses on retention can help you keep your service ...
In the First Year, Friendly Kia Nearly Doubles Average $ Sold During Check-In
About the Dealership Friendly Kia has served New Port Richey with care and compassion since 1998. They believe in being honest, upfront, and providing the same level of exceptional service to all customers. Results Friendly Kia signed up for ONE Platform in February 2019. Since then, they have seen very strong results, including a 43% […]
Dealer-FX Named an Approved Partner for Kia Motors America Service Lane Technology
ONE Platform Will Accelerate the Digital Transformation of Kia Dealers across America. Dealer-FX, the leader in digital transformation and customer experience management for automotive retailers and OEMs, today announced that they have been named an approved partner for Kia Motors America’s Service Lane Technology program. By adopting Dealer-FX’s ONE Platform, Kia dealerships across the United […]
Van Horn Dodge Continues To Build On Their Success With wiADVISOR 3.0
About the Dealership Since 1966, Van Horn Dodge has remained Wisconsin’s premier family-owned and operated Dealership. Today, they have 15 locations throughout Wisconsin and Iowa. Their mission is simple: “Empower People. Amaze Customers.” They believe that car shopping and service experience should be easy, straightforward and hassle-free. Results Van Horn Dodge was an early […]
2020: The Emerging Automotive Landscape Meets the Reality of Today’s Service Drive
The year 2020 is coming. Are you ready for a technology-enabled world of service, with new customer expectations? In the car business? Put your seatbelt on. And while you’re at it hang on tight to the steering wheel, because the road between today’s reality and the likely future is sure to be a wild and […]
Dealer-FX is a Participating Vendor in the General Motors PASE Program
ONE Platform gives GM dealers industry-leading scheduling and tablet service drive solution Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as a participating vendor in GM’s PASE program. By adopting Dealer-FX’s ONE Platform, including tablet check-in and mobile service scheduling, GM dealerships can […]
Dealer-FX Announces Partnership with Mitsubishi Motors North America
ONE Platform Lets Dealers Deliver an Exceptional Service Experience and Improve Customer Retention Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as the exclusive provider of Digital Aftersales applications for Mitsubishi Motors North America, Inc., (MMNA). By adopting Dealer-FX’s ONE Platform, customized and […]
Dealer-FX Announces The Service Dashboard, the Single Source of Truth for Service Departments
Provides Real-Time Status Of Every Vehicle At Every Stage of Service Toronto and Detroit, March 14, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of the Service Dashboard, the industry’s only real-time department management, status and communication tool. Today’s customers want to know exactly […]
Dealer-FX Releases Customer Connect, Enabling Dealer BDCs to Utilize Text, Email and Phone
Transforms BDCs Into Powerful Retention, Efficiency And Profit Drivers Toronto and Detroit, March 7, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect, an enhanced, innovative and powerful BDC communication tool for dealers. As dealers increasingly utilize business development centers (BDCs) to interface with […]
Dealer-FX and OpenEdge Release EasyPay
Allows Customers to Review and Pay Service Invoices From Any Mobile Device or Desktop Toronto and Detroit, February 28, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, and payments technology developer, OpenEdge, announced the release of EasyPay. A payment platform that gives dealers advanced invoicing and payment capabilities, EasyPay […]