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Dealer-FX Success Stories
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Post Inspection Recommendations Result In A 36% Increase In Additional Service Request Dollars Sold
About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their DMS. Results Since launching on the program, Bellingham Nissan has seen an increase across all KPIs, including […]
Service Dashboard Can Help Your Dealership Navigate COVID-19
Monitor and manage the progress of every vehicle at every stage of service while helping to promote social distancing amongst your employees. Service Dashboard allows Parts Clerks, Technicians, and Advisors to visually communicate actions required and vehicles that need attention – all with limited employee interaction. Service Dashboard allows you to: Effortlessly communicate with the […]
Dealer-FX Launches Experience
Essential Tools to Deliver an Exceptional Customer Experience During and Post COVID-19. Dealer-FX, the digital transformation and customer experience management leader for automotive retailers and OEMs, announced the launch of Experience today, a new offering that makes appointment scheduling and service check-in easy for the vehicle owner while making appointment management and customer communication simple […]
Rising to the Challenge
When times are tough, resilient dealers rely on fixed operations to get them through. It’s a fundamental precept of our business and one we all know well. Through war, terrorist attacks, and market collapse, fixed ops have kept the lights on and the automotive industry thriving. But this is different. With the outbreak of COVID-19, […]
Post Inspection Recommendations Result In A 36% Increase In Additional Service Request Dollars Sold
About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their DMS. Results Since launching on the program, Bellingham Nissan has seen an increase across all KPIs, including […]
Automotive Tech Round-up: CES Is Future-focused
The 2020 Consumer Electronics Show (CES) in Las Vegas is quickly approaching. It has always been the nerve center of digital innovation, but the show is quickly becoming one of the largest automotive shows in the world. Audi, Toyota, Hyundai, Nissan are just some of the automakers that are exhibiting at CES this year. Here […]
Dealer-FX Tools, Technology And Systems Almost Doubled Our Customer Pay Hours Per R.O.
About the Dealership Serra Gardendale Kia is committed to doing “Whatever It Takes” in order to be the best Kia dealership in Alabama. They focus on outstanding customer service, a culture of success for all team members, and long-term customer loyalty. From the Dealership “Now in my 7th year as General Manager of Kia Franchises, […]
Experience ONE Platform From Dealer-FX Live At The Kia National Dealer Meeting In Las Vegas, NV
The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA. Event Details Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX […]
Dealer-FX Announces Service Lane Technology Integration with Tekion
Dealer-FX Announces Service Lane Technology Integration with Tekion Dealers can now achieve seamless data exchange through this integration. Toronto, January 13, 2022: Dealer-FX, ...
Service Dashboard Can Help Your Dealership Navigate COVID-19
Monitor and manage the progress of every vehicle at every stage of service while helping to promote social distancing amongst your employees. Service Dashboard allows Parts Clerks, Technicians, and Advisors to visually communicate actions required and vehicles that need attention – all with limited employee interaction. Service Dashboard allows you to: Effortlessly communicate with the […]
Dealer-FX Launches Experience
Essential Tools to Deliver an Exceptional Customer Experience During and Post COVID-19. Dealer-FX, the digital transformation and customer experience management leader for automotive retailers and OEMs, announced the launch of Experience today, a new offering that makes appointment scheduling and service check-in easy for the vehicle owner while making appointment management and customer communication simple […]
Rising to the Challenge
When times are tough, resilient dealers rely on fixed operations to get them through. It’s a fundamental precept of our business and one we all know well. Through war, terrorist attacks, and market collapse, fixed ops have kept the lights on and the automotive industry thriving. But this is different. With the outbreak of COVID-19, […]
Dealer-FX Announces Sales2Service: A Mobile Solution to Increase First Service Visit Retention and Enhance the Customer Experience
Toronto and Detroit, January 23, 2019 – Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of Sales2Service, the automotive industry’s first digital pre-delivery checklist mobile solution.
Using Technology to Turn Show and Tell into “Show and Sell”
Using digital images and video to show needed service is just the start of what technology can do in terms of showing a customer the true and urgent service needs of their vehicle. Today, software is available that accesses data from the VIN, dealership management system and automaker database.
Dealer-FX’s Greg Dryden To Host NADA 2019 Workshop: Service Department Effectiveness for the 21st Century
See how dealership service departments can improve efficiency and customer experience while increasing retention and profitability.
Automotive News: Magic Toyota Uses Fixed Ops Technology to Boost Sales
Imagine knowing exactly what a customer needs – and how to present it to them – before they even get out of their car. It almost sounds too good to be true, right? But it's not. In fact, a recent Automotive News article shows just how real it is – and then some.
Automotive Retail: What’s Hot, and Not, for 2019
Every turn of the calendar sees its share of new technology solutions and ideas. It’s an incremental evolution of technology and human advancement, the process of which washes out the bad ideas and strengthens solutions that offer value to customers, dealers, and shop owners.
Thinking Forward about the Exceptionally Exciting Future of Automotive
Thinking forward through today’s demand for faster and better service – and to tomorrow’s promise of more powerful solutions – is a critical component in analyzing how dealerships should be positioning technology.