Agent of Change or Barrier to it?
All these exterior pressures hardly provide the ideal setting for launching significant change. But here’s the thing. They’re not going away. Yes, leading change is hard. Terry Cummins, VP Sales at Dealer-FX witnesses resistance to it first-hand. “We create software, but our strategic advantage is Change Management. In truth, we’re process consultants, leveraging years of Fixed Ops experience to give customers added confidence.” As legendary CEO Jack Welch once said, “Before you are a leader, success is all about growing yourself.” Has the time come for dealership leaders to take a hard look in the mirror and ask: Am I an agent of change…or a barrier to it?